Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Our Mission:

Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.

Healthcare moves slow. We move fast. Patients deserve speed and convenience.

Your Impact on Our Mission:

Zocdoc’s most important asset is our people. As a Senior Recruiter, you’ll play an essential role in our company’s growth. Your ability to think outside of the box to identify, attract and close the nation’s best talent, paired with your passion for creating an efficient and highly personalized candidate experience will impact our employees and patients for years to come.

You’ll enjoy this role if you are…

Autonomous, urgent, and creative. You genuinely love talent acquisition, and want to own your work and deliver thoughtful, candidate-centric experiences
Highly attentive to detail, and organized. You can wisely prioritize your work and balance what needs to be done today versus what can wait
Passionate about reporting and data. You realize that data helps inform and improve the work that we do
Someone who thinks one step ahead. Recruiting is about connecting the dots with what’s happening in the business
Personally motivated by building diverse and inclusive teams
Serious about your work, but not about yourself. Let’s face it - in recruiting, you kind of need a sense of humor

Your day to day is...

Managing the end-to-end recruitment life cycle, from sourcing to offer acceptance
Demonstrating consistent expertise in managing multiple requisitions, titles and tenures
Partnering with hiring managers on needs and priorities to implement best-in-class talent acquisition strategies and goals that are trackable, accountable, and rooted in data
Crafting and co-creating ideas and strategies that contribute to the long-term growth of the company, implementing new recruiting processes and/or optimizing existing processes
Tracking pipeline data and insights to provide relevant updates to partners on all roles/projects supported
Monitoring the effectiveness of all recruiting efforts leveraging data analysis and reporting, with specific attention paid to continued flow of candidates through the recruiting pipeline
Championing building diverse teams. Building strong diverse pipelines, sourcing passive candidates while engaging with inbound applicants
Building strong internal relationships and working cross functionally with the greater HR team (including but not limited to HR Business Partners, Compensation, etc.)
Delivering an exceptional candidate experience by communicating with candidates from beginning to end
Consistently finding ways to optimize and improve candidate experience, recruiting efficiency, and recruiting process

You’ll be successful in this role if you have...

5+ years of experience working in recruiting, preferably with at least 2 years of in-house experience
Experience managing and prioritizing multiple searches, projects and stakeholder relationships
The ability to work with little direct supervision in an extremely fast-paced environment
Strong consulting, communication and partnership skills with a demonstrated ability to work in a team environment
A deep understanding of metrics and recruiting KPIs, with the ability to draw insights and build trackable strategies based upon data
Strong negotiation skills
Excellent communication skills, inclusive of written, presentation, and verbal communication

Benefits:

An incredible team of smart and supportive people
A competitive compensation package, including attractive medical insurance
Amazing perks – think catered lunch every day, Ping Pong, etc.
Daycare/creche facility for kids
Corporate wellness programs with Headspace
Cellphone and wifi reimbursement
Competitive parental leave
Sabbatical leave (over 5 years)
Annual sponsored health check-ups
Zocdoc is certified as a great place to work 2023-2024

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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