Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.

We’re 15 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

Your Impact on Our Mission:

The Marketing Operations team supports marketing functions across the organization. We primarily lead execution and reporting across email marketing, direct mail-offline marketing campaigns, affiliate marketing, content, and SEO. You’ll play a critical role in helping to grow our SEO Content program and assist across various projects.

You’ll enjoy this role if you are…

A relentless innovator, energized by the prospect of optimizing SEO through content
Possess excellent communication skills
Collaborative - you enjoy working across different teams to reach a common goal.
Possess strong editing and proofreading skills to ensure content accuracy, clarity, and adherence to brand guidelines.
Committed to delivering high-quality content that engages audiences through SEO, builds trust, and drives results for the organization.
Autonomous, urgent, and creative. You genuinely love identifying SEO opportunities and driving their success.

Your Day to Day Is…

Coordinating content creation by assigning articles to freelancers, overseeing the editing process, and ensuring timely submission.
Providing constructive feedback to freelancers and managing their workflow effectively.
Deploying content on the Zocdoc platform, ensuring accuracy and alignment with SEO objectives.
Generating reports on content performance metrics and offering insights for optimization.
Attending meetings with stakeholders to discuss project progress, provide updates, address concerns, and collaborate on strategic initiatives.

You’d be Successful in This Role if You Have…

A Bachelor’s degree from a top tier institution with a minimum of 60% in 10th/12th/ graduation
Excellent verbal and written communication skills
Data-orientation: Understanding which data is relevant, asking the right questions and data literacy
Advanced proficiency in MS Excel/Google Sheets
Proficiency in GSuite (Word, Slides)
Independent problem-solving capabilities
Strong analytical reasoning skills, attention to detail, sharp focus, and the ability to think deeply
Organizational savvy skills and demonstrated ability at planning and executing projects

Benefits:

An incredible team of smart and supportive people
A competitive compensation package, including attractive medical insurance
Amazing perks – think catered lunch every day, Ping Pong, etc.
Daycare/creche facility for kids
Corporate wellness programs with Headspace.
Cellphone and wifi reimbursement
Competitive parental leave
Sabbatical leave(over 5 years)
Annual sponsored health check-ups
Zocdoc is certified as a great place to work 2023-2024

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

Job Applicant Privacy Notice

This job is no longer accepting applications

See open jobs at Zocdoc.See open jobs similar to "Marketing Operations Associate" Khosla Ventures.

See more open positions at Zocdoc

Privacy policy Cookie policy