Cloud Solution Architect (CSA) Manager
IT
Stockholm, Sweden
Responsibilities
- You will build and grow teams through talent management, diversity and inclusion, coaching, and career development. Inspire and foster a culture of customer-centricity and consumption, adoption and through collaboration with peers and extended teams and develop a team that incorporates a mix of expertise across key workloads and lead them through changes using the Demonstrated Capability Framework
- You will lead your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, by leveraging Azure Infrastructure services to operate AI solutions at scale and enable defined Customer Success Plan outcomes. Coach the team to provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement and AI Innovation.
- As the cloud-consumption leader, owning the business and results you will be the vocal leader and customer champion with both local and corporate leadership to elevate cloud adoption issues and accelerate resolution.
- You will empower your team to win and accelerate application and AI innovation projects to production, including guidance on architectural design, required services to operate AI solutions at scale, including Infrastructure, Data, Networking, Security, and Management, technical recommendations, blocker escalations and technical resource orchestration.
- You will engage with the area’s most strategic customers as executive sponsor to accelerate digital and AI transformation and help customers build microservices architectures with scalable databases to capture innovation. Accountability to ensure revenue and business metric are achieved.
- You will lead your team to utilize “Well-Architected” framework, such as high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability with an emphasis on Networking, Zonal/multi-region, and Security and partner with all required Microsoft stakeholders in the subsidiary to land and drive CSA role clarity, account coverage, project assignment and effective cross-team collaboration.
- You will foster a continuous self-learning culture and drive technical intensity, to enable customers to realize desired business outcomes, including innovation. Model impactful community engagement, sharing learnings and best practices, and coach inclusivity.
Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND significant years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience
- several years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
- Fluency in Swedish language
- Several years experience working in a customer-facing role (e.g., internal and/or external)
- Several years experience leading technical projects, teams, or functions
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
- Several years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Cloud Solution Architecture M6 - The typical base pay range for this role across Sweden is kr 1,119,000.00 - kr 2,332,000.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/sweden-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.