Principal Digital Delivery Strategy Lead
Singapore
Overview
APAC Datacenter Delivery is evolving from a collection of high-performing processes, tools, and governance mechanisms into a fully integrated digital operating system. As the organization scales to meet increasing capacity demand, success depends on our ability to connect people, processes, data, automation, AI, and decision-making into a single execution ecosystem.
The Principal Digital Delivery Strategy Lead serves as the architect of this future state.
This role owns the long-term digital strategy, systems architecture, AI roadmap, and integration vision that enable APAC Delivery to operate through One Conversation, One System. Working in close partnership with the Regional Delivery Enablement Lead, this leader defines how work, information, decisions, and learning flow across the organization, while helping guide the execution of priority initiatives that bring the vision to life.
The role combines strategic thinking, systems architecture, AI innovation, data governance, and executive influence to shape the future of datacenter delivery within APAC and across Microsoft.
Responsibilities
Responsibilities:
Key Responsibilities
Digital Delivery Strategy & Architecture
Define and maintain the long-term digital strategy and roadmap for APAC Datacenter Delivery.
Responsibilities include:
- Future-state operating model architecture
- Digital ecosystem planning
- Platform and capability strategy
- Systems integration vision
- Automation strategy
- Architecture governance and design standards
- Technology investment prioritization
Act as the primary steward of how APAC's delivery operating system evolves over time.
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One Conversation, One System
Serve as the technical architect and strategic owner of the One Conversation, One System vision.
Design how delivery work flows across the end-to-end lifecycle:
Signal → Prioritization → Planning → Execution → Risk Management → Decision Making → Delivery → Learning → Continuous Improvement
Partner closely with the Regional Delivery Enablement Lead to:
- Develop a cohesive strategy and implementation roadmap
- Define architecture, standards, and operating principles
- Ensure alignment across workstreams
- Validate solutions against long-term architectural objectives
- Guide execution of critical initiatives supporting the vision
While this role owns the future-state design and technical vision, it also actively supports execution of key workstreams necessary to realize that vision.
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AI Enablement & Frontier Organization Strategy
Lead APAC Delivery's AI enablement strategy as the organization advances toward becoming a Frontier Organization within CO+I.
Identify and develop opportunities to leverage:
- Microsoft Copilot
- Agent-based workflows
- Knowledge retrieval systems
- Decision intelligence solutions
- Predictive analytics
- Process automation
- AI-driven operational insights
Partner with business leaders to rethink how work is performed rather than simply digitizing existing processes.
Establish a roadmap that creates meaningful business leverage through AI while improving decision quality, productivity, organizational learning, and execution effectiveness.
Data Strategy & Decision Intelligence
Develop the data foundations required for intelligent, scalable delivery execution.
Responsibilities include:
- Data governance frameworks
- Common taxonomies and definitions
- Data ownership models
- Information architecture
- Data quality standards
- Master data strategy
- Executive intelligence platforms
Drive the evolution from retrospective reporting toward predictive and prescriptive decision support.
Automation & Systems Integration
Define how platforms, workflows, and information systems work together across the delivery ecosystem.
Responsibilities include:
- Integration architecture
- Workflow automation strategy
- Platform rationalization
- Information lifecycle design
- Cross-system governance
- Technology enablement planning
Promote a philosophy of:
Enter data once. Use it everywhere.
Global Collaboration & Thought Leadership
Partner with global engineering, digital delivery, platform, and transformation teams to ensure APAC's strategy aligns with broader Microsoft investments and initiatives.
Key responsibilities include:
- Influencing global technology roadmaps based on APAC business needs
- Identifying opportunities to leverage existing enterprise capabilities before building regional solutions
- Integrating APAC delivery requirements into global systems and platforms
- Building regional connective tissue where gaps exist
- Sharing APAC innovations and best practices across CO+I
The leader will act as both a consumer and influencer of Microsoft's digital delivery ecosystem, ensuring APAC remains at the forefront of datacenter delivery innovation.
Success Measures
Success will be demonstrated through:
One Conversation, One System
- Clear future-state architecture for APAC Delivery
- Reduced process and tooling fragmentation
- Integrated delivery workflows and decision processes
- Successful execution of priority roadmap initiatives
AI & Automation
- Adoption of AI-enabled workflows and decision support capabilities
- Measurable reductions in administrative workload
- Increased productivity and decision velocity
- Advancement of APAC as a Frontier Organization within CO+I
Data & Decision Quality
- Trusted and governed delivery data
- Improved executive visibility and decision support
- Increased predictive insights and operational intelligence
- Faster cycle times from signal identification to executive action
Organizational Impact
- Scalable operating model supporting APAC growth
- Improved alignment between systems, governance, and execution
- Measurable improvements in delivery predictability and business outcomes
- Broader adoption of APAC innovations across Microsoft
Qualifications
Qualifications:
Qualifications
Required Experience
- Extensive experience leading digital strategy, operating model transformation, or enterprise systems architecture initiatives
- Experience designing and implementing large-scale technology-enabled business solutions
- Strong understanding of data, analytics, automation, and AI technologies
- Track record of influencing senior executives and leading through indirect authority
- Experience driving cross-functional initiatives across complex organizations
- Demonstrated systems-thinking and strategic planning capabilities
While not required, we also look for the following Preferred Qualifications:
Preferred Experience
- Datacenter, infrastructure, engineering, supply chain, or large-scale operations environments
- Microsoft Power Platform, Fabric, Azure Data Services, Copilot, and AI technologies
- Enterprise architecture, workflow automation, and information management disciplines
- Experience partnering across global and regional organizations
- Experience leading Agile software delivery methodologies, including Scrum, sprint planning, backlog management, stakeholder reviews, and iterative product development cycles within complex, cross-functional environments.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#COICareers | #EPCCareers | #DCDCareers
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.