Executive Office and Strategic Engagement Lead, Asia
Melbourne, VIC, Australia · Sydney, NSW, Australia
Posted on Aug 3, 2026
Overview
Responsibilities
Qualifications
Microsoft Industry Solutions Delivery (ISD) is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide address complex challenges and deliver comprehensive, industry-specific solutions.
Our organisation is at the forefront of innovation, driving value across customers’ digital and AI-first transformation journeys through repeatable and customised solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft’s mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering an inclusive culture where everyone can bring their authentic selves.
The Executive Office and Strategic Engagement Lead, Asia is a strategic communications leader responsible for shaping and amplifying the Asia ISD narrative across employees, customers, partners, and Microsoft leadership. Acting as a trusted adviser to ISD Asia Regional Delivery Leader (RDL) and the Asia Leadership Team, this role drives executive communications, employee engagement, organisational storytelling, and thought leadership to strengthen ISD's visibility, relevance, and business impact across Microsoft Asia.
The role translates complex business, technology, AI, and transformation initiatives into compelling, outcome-focused stories that help stakeholders understand how ISD accelerates customer success and Microsoft's strategic priorities. It owns the end-to-end communications strategy, including executive messaging, leadership events, organisational change communications, employee engagement campaigns, customer success storytelling, and GTM narratives.
A critical focus of the role is positioning ISD as Microsoft's trusted transformation and delivery partner by showcasing customer outcomes, AI-first delivery, Frontier Transformation, and business innovation through high-impact content, executive briefings, thought leadership, and reusable customer success assets. Success in this position requires strong business acumen, strategic thinking, executive presence, and the ability to synthesise complex information into compelling narratives that influence decision-making and drive outcomes.
The Executive Office and Strategic Engagement Lead, Asia will form a critical part of the ISD Asia Business Management function, reporting into the ISD Asia Business Manager Lead.
Responsibilities
Key Accountabilities:
- Executive Narrative & Leadership Enablement
- Serve as the strategic communications advisor to the Asia ISD RDL and the RDL Leadership team, shaping business and leadership narratives, and delivering executive communications that align to business priorities and organisational objectives.
- Develop leadership messaging, speeches, presentations, briefing materials, talking points, executive events, and thought leadership content while ensuring a consistent and compelling leadership voice across all channels.
- Communications Strategy, Employee Engagement & Change Communications
- Own the end-to-end strategy for Asia ISD community identity, leadership visibility, culture initiatives and organisation storytelling. Translating business priorities into integrated communication plans that drive understanding, alignment, and engagement.
- Lead employee communications across key channels and transformation initiatives, ensuring clear, inclusive, and impactful communications that support organisational change, culture, and business outcomes.
- Narrative Development, Storytelling & Thought Leadership
- Shape the Asia ISD narrative by translating business strategy, creating compelling stories that connect customer transformation, Industry relevance, AI innovation, delivery excellence, and Microsoft's strategic priorities.
- Develop executive, customer, partner, and employee-facing content that simplifies complex concepts into meaningful, outcome-based stories that strengthen ISD's profile and influence across Frontier and Microsoft Asia.
4. ISD Brand, Reputation & Strategic Influence
- Strengthen Asia ISD's visibility, credibility, and reputation across Microsoft, customers, and partners. Proactively identify opportunities to enhance perception, engage the ecosystem, manage communication risks, and position ISD leaders as trusted voices on transformation, AI adoption, and industry innovation. Ensure communications align with Microsoft's values, standards, and corporate priorities.
5. Stakeholder, Agency & Cross-Company Orchestration
- Build trusted relationships across leadership, business groups, marketing, sales, customer success, delivery teams, partners, and corporate stakeholders to align messaging and communication priorities. Lead cross-functional communications efforts, establish effective rhythms of business, manage agency partnerships where required, and orchestrate communication activities to ensure consistency, scale, and impact.
6. Communications Excellence, Measurement & Continuous Improvement
- Drive communication execution excellence across all channels, campaigns, events, and content assets. Establish success metrics, monitor engagement and sentiment, evaluate communication effectiveness, and leverage insights to continuously refine strategies, messaging, and communication programmes. Champion modern communication practices and AI-powered tools to improve reach, effectiveness, and operational efficiency.
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree in Business, Business Administration, Marketing, Communications, Finance, or related field AND 6+ years Communications, Marketing Operations, Field Operations, Program
Management, Project Management, or related experience;- OR equivalent experience.
Additional or Preferred Qualifications
- Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management,or related experience; OR Master's Degree in Business, Marketing, Communications, Finance, or related field AND 6+ years Communications, Marketing Operations, Field Operations, Program Management, Project Management, or related experience; OR equivalent experience.
- 4+ years specialized functional (e.g., retail, technology) experience.
- 6+ years experience supporting senior executives in an executive communications role.
- Experience leading leading executive communications and strategic storytelling for a senior leadership team (VP/CXO equivalent) within a large, complex organisation, including translating business, technology, AI, or transformation initiatives into communication strategies and executive narratives
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.