Compliance Program Manager
Legal, Operations
Hai Phong, Vietnam
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Governance & Regulatory Judgment
Monitor environmental regulations across target markets; identify trends, risks, and priorities.
Identify and escalate non-conformance.
Compliance Strategy & Process
Develop a compliance strategy and process for hardware programs independently, from new-product introduction through sustaining and end-of-life.
Use your own judgment and risk analysis skills to anticipate new areas of regulatory focus driven by the evolving risk environment and product ecosystem.
Run compliance tools and trackers independently and provide feedback on enhancements that improve program scalability.
Consult, Advise & Educate
Educate engineering and operations teams on compliance requirements.
Translate compliance standards and processes into a relatable form for technical and non-technical audiences across multiple teams.
Tools & Reporting
Develop and report compliance metrics and audit issues for both internal and external reporting.
Consult on remediation for reports and partner with adjacent teams to drive issues to resolution.
Qualifications
Required Qualifications:
Education & experience: Bachelor's degree in Electrical Engineering, Mechanical Engineering, Chemical Engineering, Environmental Engineering, or a related technical field, AND 3+ years of experience in hardware regulatory compliance, certification, or a closely related field — or equivalent experience.
Environmental & materials: Knowledge of environmental and materials regulations such as RoHS, REACH, WEEE, ESPR, PPWR and the relevant regulations across global jurisdictions.
Global market access: Experience with market-access marking and declarations, including CE, packaging recycling mark, and Supplier's Declaration of Conformity (SDoC).
Program execution: Demonstrated ability to develop compliance programs, define and test controls, and conduct internal and external audits independently.
Core competencies: Strong analytical skills, sound judgment, and decision-making in a fast-paced environment; excellent oral and written communication; and proficiency in program management, quality assurance, problem solving, and systems thinking.
Language: Professional proficiency in English.
Preferred Qualifications:
Experience applying broader regulatory compliance frameworks across multiple international jurisdictions.
Direct collaboration experience with regulators, notified bodies, or accredited test laboratories.
Exposure to responsible sourcing programs, including conflict minerals / 3TG.
Basic financial analysis skills to evaluate compliance trade-offs and resource allocation.
Ability to assess and articulate product compliance risk for hardware across global markets, including likelihood/severity evaluation, business impact (market access, launch timing, enforcement, recall, and reputation).
Experience supporting high-volume consumer hardware manufacturing operations.
Ability to influence and align cross-functional stakeholders without direct authority
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.