In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.

Our goal is to make Africa the first cashless continent and that's where you come in...

How you’ll help us achieve it

Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives. We are looking for an experienced Data Analyst to join our People Tech team.

In this role, you’ll;

Be embedded in the People Tech team where you will work closely with a People Tech manager, the wider People Ops teams and in some cases teams outside of People Ops such as Support teams.
Derive insights from People data, visualize and communicate these in ways that improve user and business outcomes.

Analyze and mine data for trends and patterns with a focus on diversity, turnover, retention, talent acquisition, reward, and other areas of the business as required.

Help to identify and communicate data issues/concerns to maximise data quality and improve insight.
Ensure high standards of data privacy, accuracy, and quality are maintained.
Oversee dashboard and data warehouse functionality, working closely with People Operations, IT, and data engineering teams to ensure data quality, data governance, and system integrity.
Navigate large data sets to identify drivers that can improve People outcomes and generate testable hypotheses.
Take ownership of your projects (with support from your manager), adhoc requests and communicate findings to stakeholders.
Create and maintain People Analytics dashboards.
Support People Tech in day to day adhoc requests and data change requests.

Key Details

You can work remotely from anywhere (between UTC -5 and +2) with reliable Internet access.
Wave covers travel once per year to one of our operating countries in Africa, as well as a yearly stipend of $1,200 to meet with coworkers.
Our salaries are competitive and are calculated using a transparent formula, paid in your local currency equivalent), plus a generous equity package.
Major benefits:

Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country).
6 months of fully paid parental leave and subsidized fertility assistance.
Flexible vacation, with most folks taking between 30-40 days per year.
$10,000 annual charitable donation matching.

We’re hiring for multiple Senior Data Analyst roles across different functions (Finance, Customer Support). Your final scope and responsibilities will be aligned to the team you join, and clearly outlined in your offer.

Requirements

Education and Experience

3+ years experience as a People analyst, data analyst, product analyst, business analyst or similar role.
Strong demonstrable experience in working with large datasets with thorny identity problems.
Preference for candidates who have worked within a People team/HR setting.

Technical skills

Strong SQL and python experience, with a strong preference for candidates who’ve worked with dbt, fivetran and dagster (or an equivalent orchestration tool).
Proficiency in basic statistical analysis, data cleaning, preparation and data manipulation.
Experience working with data visualization platforms such as Looker, Tableau, Periscope etc.
Strong data visualization and communication skills. Being able to communicate insights to non-technical stakeholders is a key skill we are looking for.

You might be a good fit if you

Have a strong analytical mindset.
Have worked within a people team/HR setting.
Can communicate clearly with technical and non-technical colleagues in different teams.
Have worked in a People environment, analysing People data.
Are able to work fairly independently. An expectation is that you’ll be able to manage. your own projects (with the support of your manager and broader team).
Have experience of working with large, unclean data sets.

Our team

We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.
We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
We are on Y Combinator's top companies by revenue.

How to apply

Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.

We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.

Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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