In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.

We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.

Our goal is to make Africa the first cashless continent and that's where you come in...

How you'll help us achieve it

Wave is now the largest financial institution in Senegal, with over 7 million users. And we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.

We’re hiring a Distribution Supervisor to lead distribution teams in key zones and drive a surge in monthly active users for Wave Sierra Leone. You'll be at the forefront of expanding Wave’s reach, spreading the word, registering new users, and fueling growth. If you're ready to make a significant impact, join us in building something incredible!

In this role, you'll;

Be responsible for Wave user acquisition in a given area.
Manage a significant number of distributors.
Work closely with the Distribution Regional/Country Leads and execute on defined distribution strategies.
Maintain the quality of our Distribution team through great hiring, frequent performance monitoring, and coaching.
Grow our monthly active users by boosting the number of deposits and conversions generated by distributors ,while maintaining a stable sender retention rate.
Create strategies that help us target groups of individuals with a strong need for a product like Wave.
Monitor the performance of Distributors daily.
Assist the marketing team from time to time in implementing below-the-line marketing activities.
Review cycle targets with your lead and give feedback on any needed adjustments; when executing targets and any challenge or blocker arises, you are responsible for escalating this to leadership for guidance.
Fully own the growth of a territory/area.
Exemplify Wave values and lead by example.

Key Details

Location: This is a field role. You will be based in Waterloo, Peace Market, or Porty Market and may travel to other field locations nationwide based on business needs.
Work authorization in Sierra Leone is required.
This is a 6-month fixed-term contract.

Requirements

A University degree or it's equivalent.
At least 2 years of medium to significant distribution team management experience.
Fluent in English and Krio, ideally with a good command of one additional local language.
Be tech savvy.
Have basic knowledge of data analysis.
Reside in the region where distribution will be done.
Experience in Sales and Marketing will be an added advantage.

You might be a good fit if you

Have experience meeting ambitious KPIs.
You are resilient. We move fast, and things can change quickly, so you're not afraid to adapt to strategy changes and updates.
Possess strong collaboration, communication, negotiation, and interpersonal skills.
Are flexible to work irregular hours.
Are able to manage field-based operations across large geographical locations.
Be willing to travel and spend up to 90% of the time within your assigned territories.
Demonstrate tenacity and a willingness to go the distance to get things done.
Are solutions driven and detail oriented.

Our team

We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.
We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
We are on Y Combinator's top companies by revenue.

How to apply

Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.

We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.

Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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