Consultant I
Volterra
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Position Summary
Join F5 Networks to work at a place where innovation and teamwork come together to support the most compelling missions in the industry!
If you are an innovative engineer who enjoys working with clients, understand how to make technology solutions meet operational objectives, and overcoming technical problems, we are looking for you.
This is an opportunity for you to discover new technologies in various production environments. You will provide value and success to our customers in implementing and configuring our products, our cloud technologies, automation strategies and security solutions with responsiveness and efficiency.
Our Consultant form a pivotal part of F5 Networks Professional Services delivery organisation. The organization provides remote services to customers, covering the entire F5 product portfolio over a variety of environments, including private and public clouds, and enterprise data centers.
The Professional Services team consists of like-minded individuals supporting each other thru collaboration, mutual mentorship, and appetite for knowledge sharing. Although highly appreciated, prior experience with F5 technologies is not mandatory.
Consultants are encouraged to perform as an independent self-starter, to work under limited instructions and to identify your own requirements to improve efficiency in successfully completing your assignments. You should be capable of building strong internal and external contacts within a team environment and able to demonstrate communication skills, analytical thinking, along with attention to detail and quality.
You will get exposure to our global customers; as such, reading, writing, and speaking English fluently is required, especially the ability to articulate technical concepts and terminology to different audiences with varying knowledge levels.
As a member of our global Consulting team, you will have access to industry-leading training facilities, hands-on labs and an interface into a wealth of information through our Domain Specialist groups. If there’s a required technology where you had limited exposure to, or simply want a more detailed understanding of, we have the resources to provide the knowledge!
Responsibilities
- Deliver labor associated with custom scoped Statements of Work to F5 customers.
- Provide technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware/software specification, design, implementation, testing, client training and solution deployment.
- Effectively lead and deliver technical workshops
- Manage customer interaction and engagement, including documentation and follow-up.
- Maintain expert level proficiency of F5 products and technologies through self-directed and formal training.
- Demonstrate ability to become trusted advisor within customer environment.
- Demonstrate control of engagement and develop customer confidence in F5’s ability to resolve critical issues in a timely and effective manner
Technical Knowledge
Mandatory:
- Experience working with Linux, Unix and Windows, Cloud enviroments
- Experience with network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, and load balancing, etc.)
- Good understanding of HTTP protocol and related technologies
- Experience with network, security solutions, and technologies leading security solutions
Additional skill which would be a plus:
- Working knowledge in F5 products and technologies
- Experience with public clouds: Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure
- Experience with virtualized and containerized environments: Kubernetes and Docker
- Experience with Configuration Management and Infrastructure as Code: Terraform, Ansible, Jenkins
- Experience with Scripting or development skills: Python, Ruby, Shell, etc…
Language & Other Requirements:
- Must be able to read, write and speak English fluently as well as prevalent local language.
- Excellent communication, documentation, and presentation skills.
- Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication.
- Demonstrated strong written communication, presentation writing, and technical documentation skills.
- Should be hands-on and be able to perform the role independently.
- Demonstrable experience to work as part of a team of engineers and to deliver one or several projects simultaneously.
Qualifications:
- BS/BA degree or equivalent work experience.
- Minimum of 5 years of relevant experience, with a focus on architecture and design of Application Delivery and Security solutions.
- Experience in customer-facing positions as a technical engineer.
- Certifications for one or more F5 products is a plus.
#LIVR
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.