Professional Services Consultant
Volterra
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
職務概要:
F5のコンサルタントは、プロフェッショナルサービス部門の一員として、新規・既存のお客様やパートナー様に対し、F5製品および関連技術を活用したソリューションの設計・導入・運用・最適化など、ライフサイクル全体にわたる技術支援を提供します。
お客様とのコミュニケーションを通じてニーズや課題を的確に把握し、期待を超える成果物とサービスを提供することで、高い顧客満足の実現を目指します。
このポジションでは、ネットワーク、セキュリティ、仮想化、コンテナ、クラウド、オーケストレーションなど、幅広い分野にわたる先端技術に携わることができ、インフラとアプリケーションの両視点でスキルアップが可能です。
加えて、グローバルチームとの連携機会もあるため、英語や異文化コミュニケーション力の向上も図れる環境です。
また、F5製品未経験の方であっても、**ネットワークやL4〜L7領域、仮想化やセキュリティ製品の経験を活かしながら、入社後に段階的に習得するための支援体制（OJT／社内トレーニング）**が整っています。
主な業務内容:
- F5ソリューションの導入・最適化・運用支援・バージョンアップ・移行支援
- 顧客要件のヒアリング、ソリューション提案、作業記述書（SOW）作成
- 問題の切り分け・設計・構築・テスト・検証
- 顧客との円滑なコミュニケーションによる関係構築と価値提供
- トレーニング受講や資格取得などの継続的な技術力向上
- サービス導入後の拡張提案や顧客満足度向上のための活動
応募要件：
● 必須要件
- 学士または同等の資格・能力
- 5年以上のネットワーク設計・構築・導入経験
- 読み書きレベルの英語力（KB参照やサポートチーム向け技術問合せのメール・チケット作成が可能なレベル）
● 技術スキル
下記の技術領域について、**複数にわたる深い知見や実務経験をお持ちの方を歓迎します。**
全ての経験を満たしている必要はありませんが、総合的な技術力と柔軟な対応力を重視します。
- TCP/IP、DNS、SMTP、HTTPなどのL4～L7プロトコル
- Unix/Linux、ルータ、スイッチ、ファイアウォールなどの運用経験
- Webアプリケーションファイアウォール、負荷分散、SSL、VPN等の知識
- スクリプト／プログラミング言語（Perl、Python、Java、C/C++、Shellなど）
- VMware/KVM/Proxmox、AWS/Azure/GCPなどの仮想／クラウド環境経験
- Kubernetes、Dockerなどのコンテナ技術に関する知見
- 自動化ツールやCI/CDに関連する実装・運用経験
キャリアの魅力:
- 高度なL4〜L7スキルをベースに、セキュリティ・クラウド・コンテナといった複数分野にまたがるキャリア形成が可能です
- グローバルとの協業や最新技術へのアクセスを通じて、常に市場価値の高いエンジニアとして成長できます
- F5未経験者も育成対象として想定しており、入社後の習熟をサポートします
Role Overview:
As a member of the Professional Services division, the F5 Consultant provides end-to-end technical services including the design, implementation, operation, optimization, version upgrades, and migration of F5-based solutions to both new and existing customers and partners.
Through proactive communication and engagement, the consultant identifies customer needs and challenges, delivering outcomes that exceed expectations and contribute to high levels of customer satisfaction.
This role offers a unique opportunity to work across a wide range of technologies, including networking, security, virtualization, containers, cloud, and orchestration, enabling continuous upskilling from both infrastructure and application perspectives.
You will also have the opportunity to collaborate with global teams, allowing for the development of communication and cross-cultural skills in a highly international environment.
Even if you do not have prior experience with F5 products, we offer a supportive onboarding environment—including OJT and internal training—to help you leverage your background in networking, L4–L7 protocols, virtualization, or security, and grow into this role.
Sounds interesting? Read on!
What you’ll do:
- Deployment, optimization, operational support, version upgrades, and migrations for F5 solutions
- Requirements gathering, solution proposals, and creation of Statements of Work (SOW)
- Troubleshooting, design, implementation, testing, and validation
- Building strong customer relationships through effective communication and value delivery
- Proactively pursuing training and certifications to enhance technical expertise
- Supporting expansion opportunities and post-deployment customer success initiatives
What you’ll bring:
● Basic Qualifications
- Bachelor's degree or equivalent skills/experience
- 5+ years of experience in network design, deployment, and implementation
- English reading and writing proficiency (able to search knowledge bases and create support tickets or technical inquiries)
● Technical Skills
We welcome candidates with deep knowledge and hands-on experience in multiple areas below. You are not expected to meet every single criterion, but we value overall technical strength and adaptability.
- L4–L7 protocols such as TCP/IP, DNS, SMTP, HTTP
- Administration of Unix/Linux systems, routers, switches, firewalls
- Web Application Firewalls, load balancing, SSL, VPN technologies
- Scripting/programming skills (Perl, Python, Java, C/C++, Shell, etc.)
- Experience with virtual/cloud environments (VMware, KVM, Proxmox, AWS, Azure, GCP)
- Understanding of container technologies such as Kubernetes and Docker
- Experience with automation tools and CI/CD pipelines
What You’ll Get
- Hybrid working mode
- Career growth and development opportunities. Develop your career across multiple domains such as security, cloud, and containers, all built upon a strong L4–L7 foundation
- Recognitions and Rewards
- Employee Assistance Program
- Competitive pay, comprehensive benefits, and cool perks
- Culture of Giving Back
- Dynamic Diversity & Inclusion Interest Groups
- Continuous exposure to global collaboration and the latest technologies ensures long-term market value
- We welcome and fully support candidates who are new to F5 products—your growth journey starts with us
Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!
#LI-SP5
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.