Digital Sales Solutions Engineer II
Volterra
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
The Digital Solutions Engineer (DSE) is a sales and technical role with focus on customer and is part of the sales organisation. The DSE’s primary responsibility is to support F5 Digital Account managers with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an DSE needs to have good technical skills and knowledge on both F5 products and the “eco-system” that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!
The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Digital Account Manager. From our customer(s) perspective, the DSE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their customers concerns/offer gainful solutions. The F5 DSE not only presents the technical features but also business benefits in the Technical Value Proposition.
What you’ll do:
- Articulate the F5 product strategy, messaging and positioning F5’s value proposition and solutions for customer business objectives
- Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – virtual presentations, white boards etc
- Determine viability of opportunity.
- Drive the sales process in partnership with the Digital Territory Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
- Consistently provide world-class customer service through the customer life cycle
- Work collaboratively with internal technical and sales resources, updates, offer and seek expertise as the need arises in various opportunities.
- Interact directly with customer's and technology partner's needs, work on solution development, out of the box thinking, creativity and assist with their technical requirements from design, configuration up to solution onboarding and production needs
How you’ll do it:
- Understanding of one or more of the following concepts:
- Web Applications
- Industry trends and cycles
- Application Architectures
- DNS
- Network Firewall, Authentication, Acceleration
- Confirmed writing skills, with an emphasis on deployment guides, how-to-guides, technical enablement materials, and blogs.
- Good understanding of the OSI layers and protocols, particularly web application protocols (HTML, HTTP, JSON, XML, etc.).
- Relevant networking or security certifications are advantageous.
- Confirmed hands-on experience with networking technologies and implementations (TCP/IP, VLANs, IP addressing and subnetting, NAT etc.).
- Deep understanding of technology drivers in the market such as: DevOps and SecOps methodologies. Microservices, automation and orchestration tools and CI/CD processes. Familiarity with the following technologies in this space include one or many: NGINX, HAProxy, Ansible, Terraform, Grafana, Jenkins, OpenShift, K8s and Containerized architectures are a plus.
- Familiarity in one or more programming languages (Python, JavaScript, Golang, etc.)
- Familiarity with automation and orchestration concepts/ RESTful APIs
- Ability to describe vulnerabilities and threats
- Understanding of Security risks to Web Applications (ex: OWASP Top 10)
- Understanding of automation/orchestration concepts and RESTful APIs
- Exposure to microservices and cloud native application architectures
- Exposure of Agile Development Practices
- Familiarity with DevOps, CI/CD, and SCM tools
What you’ll bring:
• BS/BA or equivalent work experience
• Must have 5+ experience supporting technical sales and/or partners-led sales of enterprise applications and cyber-security solutions to corporate accounts.
• Effective written and verbal communication, listening, negotiation and presentation skills. Experience with MS office suite
• Familiarity/experience with F5 NGINX or similar industry solution deployment a plus
• Relevant certifications a plus
What you’ll get:
• This role reports to the (Solutions Engineering Manager) is primarily based out of (xyz).
• While we encourage remote/virtual meetings, the nature of the role could require travel up to xy% of the time, and working across time zones
• This is a self-driven role, so career growth and development is available at every stage of your career.
• Competitive pay, family friendly benefits, and cool perks
• Tuition assistance for professional development
• Culture of giving back, strong diversity and inclusion interest groups
#LI-VP1
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.