Manager, Technology Services
Volterra
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Position Summary
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. It means we prioritize a diverse F5 community where each individual can thrive.
Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs—creating application services that help the world’s leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.
But our success isn’t driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And it’s producing outstanding results—not only for our customers, but also for our employees. We understand that your life is about more than just work, so we’re committed to a culture that supports your whole life.
Role Summary
We are seeking dynamic leadership to build, develop and manage the technical talent that will enable Technology Services to deliver on F5’s strategic missions and promises. Your product is the talent that will drive our company forward.
In this role you will lead a team of Systems and Site Reliability Engineers focusing on ensuring that our engineering delivery teams have the right people in the right places, building for future needs, and fostering new skills in sync with business needs. You will partner with key stakeholders throughout the organization to drive business growth and cultivate a culture of collaboration, continuous learning, and ongoing improvement.
What you’ll do
- Use your knowledge and experience to coalesce an Infrastructure-as-a-service offering within TS.
- Build DevOps practices, and principles: collaboration, automation, continuous integration/continuous delivery (CI/CD), and infrastructure as code (IaC), into the day-to-day functions of the teams you lead.
- Align with Solution Owners, Value Stream Leads, Product and Program managers, and others across different levels of leadership to ensure workstream talent needs are addressed and proactively planned for.
- Design and execute strategies to support career growth, including training programs, mentorship initiatives, development plans, goal setting and performance feedback mechanisms.
- Conduct regular talent management practices, leaning into the continuous development of employees' skills, interests, and aspirations to identify opportunities for advancement.
- Create a positive and supportive learning-oriented environment that encourages employees to develop new skills, acquire knowledge, and explore career pathways.
- Promote knowledge sharing and cross-functional collaboration among team members to enhance their professional development.
- Regularly analyze data and feedback to identify areas for improvement and make data-driven recommendations to enhance the career development framework.
- Foster an innovation culture by encouraging and supporting new ideas, providing opportunities for experimentation and learning, and recognizing and rewarding creativity and innovation.
- Being a champion and advocate for engineering excellence and ensuring that the standards, guidance, and ways of working are adopted and adhered to.
- Leverage your partnership with our Talent Acquisition capability to attract and hire well qualified and talented employees.
- Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
- Performs other related duties as assigned.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
What you’ll bring
- Proven ability to elevate the capabilities of a technical team through skill development initiatives.
- An aptitude for understanding and executing a future vision.
- Showcase excellent social, planning, documentation, and organization skills.
- Demonstrated experience, building and leading infrastructure teams operating a mix of Windows and Linux environments plus storage, compute, virtualization, Active Directory, DNS/DHCP, PKI, etc.
- Broad understanding of Infrastructure-as-a-Service technologies (e.g., cloud computing, infrastructure, DevOps, software development), as well as Platform-as-a-Service, and Software-as-a-Service (Microsoft 365).
- Develop meaningful OKRs and other types of telemetry to measure and track team and system performance.
- Ability to scale teams, processes, and systems to meet business demands.
- Knowledge of IT best practices, such as security protocols, system architecture, and operational excellence.
- Familiarity with modern tools and frameworks (e.g., Kubernetes, AWS, Azure, CI/CD pipelines).
- Use of ITSM standards and standard methodology for implementation in an IT environment. Primary examples include change management, problem management, incident management, patching and vulnerability management.
- Strong leadership and management skills, with the ability to motivate, coach and inspire teams.
- Excellent communication (fluency in English language) and interpersonal skills, with the ability to build strong relationships with Solution Owners, Engineering Directors and other key stakeholders.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Possess a strong understanding of software development life cycle, lean agile principles.
- Willingness to lead global and cross geography reporting teams.
Qualifications
- Bachelor’s degree in computer science, mathematics, or engineering, or equivalent software engineering work experience.
- Experience in leading teams through technology transformations a plus.
- 8+ years IT management experience required.
- No restrictions on the ability to travel to domestic & international locations.
F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.