People Matter

(UX) Designer Digital Marketing

Volterra

Volterra

Marketing & Communications, Design
Seattle, WA, USA
Posted on Thursday, June 20, 2024

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

User Experience (UX) Designer III – Digital Marketing

Our long-standing belief that applications are the most valuable assets of any organization in the digital age has been the foundation of our strategy to become the leader in multi-cloud application services. When you combine F5’s, NGINX’s and Shape’s expertise powering over half of the world’s applications across all types of environments, you have a company that knows how to deliver and secure more applications, and more value, than any company in the industry.

This means that we can deliver and protect applications—revenue generating, brand-anchoring applications—from the point at which they are created through to the point when consumers interact with them. In other words, from “code to customer.” This makes the combined forces of F5, and NGINX essential to every digital organization in the world, including the world’s largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands.

This role supports and delivers outstanding web experiences to F5 customers, partners, and prospects. Working within a customer- and detail-obsessed Web Experience team and collaborating with a highly technical business team, as well as the creative and development teams, you will support the user experience that drives F5.com and alignment of the UX across F5 digital properties. If you have a proven record of managing multiple high priority, high visibility projects in a fast-paced environment, then we want to hear from you.

What You'll Be Doing:

  • Work with the testing and optimization team to help conduct A/B testing and user testing to deepen empathy and identify pain points and opportunities.
  • Partner with the AEM Product Manager and Web Dev teams to create scalable and thoughtful systems and experiences
  • Actively contribute toward our collaborative process, constantly looking for opportunities to improve the way we work together toward our shared objectives.
  • Tactfully balance hands-on design work with thoughtful communication and planning.
  • Manage your time and priorities to support multiple projects at once and identify which activities and deliverables will add the greatest value for the founding team.
  • Translate concepts, ideas, and complex interactions into user flows, mockups, wireframes, interactive prototypes, customer journey maps and visual designs, then effectively communicate and champion these design directions to business and technical teams partnering through to execution and continued optimization post-launch.

Your Knowledge, Skills, and Abilities:

  • Proficiency in Figma is required
  • Experience with Adobe Analytics preferred
  • Experience with Wireframing (low – high fidelity)
  • Experience with UserTesting.com preferred
  • Experience designing profile/account management features
  • Strong critical thinking and systems thinking skills
  • Ability to collaborate across matrixed organization
  • Experience with customer journey work a plus
  • Experience with design systems or design system management a plus

You Have:

  • 5+ years of experience in UX design for websites and/or web applications
  • Physical Demands and Work Environment Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
  • Duties may require being on call periodically and working outside normal working hours (evenings and weekends)

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The annual U.S. base pay range for this position is: $115,767.00 - $173,651.00

F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.