People Matter

Manager, Channel Program and Ops



Posted on Thursday, May 2, 2024

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

The Manager, Channel Program and Ops reports to the RVP APCJ Partner Sales and is instrumental in driving the evolution of the partner ecosystem for F5 Networks in Asia Pacific, China, and Japan. This is a strategic role at the company and will be a key influencer in the evolution of the Partner for the company.

The metrics for this role will be aligned closely with the 2 major areas of focus. First, as the Partner strategy lead for APCJ, you will be responsible for developing a 2-to-5-year strategy for the Partner as well as the immediate cross-functional execution priorities that map to the long-term strategy.

Second; as the Partner programs and operations lead for APCJ, you will be the main custodian of F5’s Unity+ Partner Program, as well as responsible for creating and/or modifying worldwide incentives to spur sales through the partner base. You will also be implementing the programs, policies and cadence needed in the near-term to drive the F5 Partner business.

The Manager, Channel Program and Ops will need to work closely with a cross-functional team across all the APCJ regions, Korea, Greater China, India, ASEAN, ANZ, and Japan. The Manager, Channel Program and Ops collaborates closely with several APCJ teams, including Sales, Sales Operations, Marketing, Services as well as work in concert with the in-country Partner teams to ensure execution against a plan. This role will also have a key linkage back to WW to ensure that the APCJ Partner strategy keys off the global strategy.

Sounds interesting? Read on!

What You’ll Do:

  • Develop and maintain the APCJ Partner strategy – both current and long-term – in concert with all the relevant stakeholders at the global / corporate level, as well as across all APCJ country organizations

  • Develop and maintain relationship with top partners in each region to get timely feedback on enablement and incentives.

  • Own the ‘Unity+ Partner Program’ for APCJ, which includes setting requirements and benefits and ensuring compliance across the region through an audit process conducted in conjunction with the country Partner teams.

  • Uphold program integrity with partners and PAMS, including governance of the program policies and its corresponding deal registration policy and procedures.

  • Take ownership of Partner operations and necessary reporting and build a back-office facility to help scale the Partner team.

  • Create and set cadence of Partner QBRs with the regions to ensure progress against APCJ Partner strategy.

  • Manage the weekly cadence around reporting for Deal Registration, any key incentive program that requires theatre governance.

  • Serve as the key interface into Marketing and leverage their resources for the creation of quarterly updates, annual events; also take ownership of any joint funding available for rolling out Partner marketing plans at the country level, and additionally set direction for the usage of the Distribution Marketing funds.

  • Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

  • Performs other related duties as assigned.

What You’ll Bring:

  • 10+ years of work experience working in large or mid-sized technology companies is a must, with much of the time spent in Partner operations & business management.

  • High levels of proficiency in SFDC an absolute requirement, Tableau a definite plus

  • Clear understanding of the RTM for a fast-paced high-tech company

  • Prior experience working collaboratively with a large cross-functional organization in APCJ.

  • Proven track record as key enabler of the field teams and of the channel

  • Demonstrable ability to plan, devise process and execute with attention to detail.

  • Understanding of the key financial and business drivers of both large and small resellers and distribution, and the ability to work out how to make them invest in F5 given their constraints.

  • In-depth experience in Partner programs and operations is a must.

  • Fast worker, keen communicator, and collaborative style are all key to success.

  • Must be able to read, write and speak English fluently.

  • Multiple language skills are a plus.

  • Duties are performed in a normal office environment.

  • Duties require the ability to utilize a computer and communicate over the telephone.

  • Duties include being on weekly evening calls with the F5 global / corporate team in the US. In addition, periodically working outside normal working hours (evenings and weekends) may be required. From time to time, duties may require the ability to travel via automobile or airplane; usually not more than 2 weeks per quarter.

What You’ll Get:

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!


The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with or auto email notification from Yello/Workday (ending with or

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting