People Matter

Technical Program Manager



IT, Operations
Multiple locations
Posted on Tuesday, January 9, 2024

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Position Summary:

Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needs—creating application services that help the world’s leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and quality!

But our success isn’t driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And it’s producing extraordinary results—not only for our customers, but also for our employees. We understand that your life is about more than just work, so we’re committed to a culture that supports your whole life.

A Technical Program Manager (TPM) has the fundamental capabilities with respect to planning, organizing, communicating and problem solving. A TPM also brings unique skills in leadership, analysis, critical thinking, conflict resolution and management and risk management.

You will be responsible for the development of project plans and for monitoring the execution of the project per scope, schedule and budget, managing multiple priorities and developing recovery strategies for projects that stray from their plan.

The unique benefit provided by this role is the reduction of risk through better analysis, decision making, planning and monitoring of projects and programs.

Primary Responsibilities:

  • Work with the various Feature teams and associated Dev, SRE, QA, Ops, Trust, Docs teams to help with backlog management and on-time project delivery

  • Act as a bridge between product, product engineering and rest of the organization.

  • Identify areas for process improvements, initiate discussions to achieve consensus and work with various teams to implement agreed items.

  • Document new process and changes to existing processes

  • Investigate and understand industry's standard practices for SDLC. Help with requirements definition and track status of implementation across projects

  • Work with peers, managers and team members to alleviate project bottlenecks and escalate the need to resolve issues when executive support is required.

  • Drive release planning meetings and experience from moving teams from waterfall to Agile environment

  • Apply Scrum or Kanban techniques and be able to fill in as a Scrum Master and/or PO

  • Familiarity with epic/story writing, use case mapping

  • Monitor progress to plan and design a recovery strategy if project deviates from baseline plan;

  • Conduct retrospectives on completed projects to support process, policy and tool-set improvements;

Knowledge, Skills and Abilities:

  • Ability to communicate effectively across written, verbal, presentation and interpersonal formats to audiences ranging from engineer to Executive;

  • Lead through influence to drive forward both the team and program. Understands the concept of servant Leadership

  • Ability to lead and facilitate team meetings and initiatives to effectively develop plans and achieve goals

  • Solid understanding of technology companies or domains and the interplay between Marketing, Product Development, Manufacturing, Customer Support, Sales and Professional Services;

  • Sophisticated knowledge on Agile Scrum methodologies

  • Scrum Master/Product Owner certification/experience preferred

  • Requires proficiency in one or more Project Management tools, preferably tools used in Agile development (Gitlab, JIRA, etc.) as well as Confluence, Office Apps, and Microsoft Excel.

  • Must excel in conflict resolution, negotiation, and people management.

  • Proactive – ability to take initiative in identifying and solving large problems

  • Ability to navigate ambiguity, work independently under pressure, prioritize, can handle multiple projects and stay focused in a fast-paced environment


  • BS/BA in Computer Science/Engineering or related field

  • Worked in an engineering capacity in a security/networking field a plus

  • Minimum 8+ years’ experience (6+ years with Master’s Degree) managing projects at technology-based companies or technical domains;

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with or auto email notification from Yello/Workday (ending with or

Equal Employment Opportunity