Sales Operations Specialist
Volterra
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
At F5, our mission is to simplify how applications run smooth and always available highly secure, wherever they reside.
Our long-standing belief that applications are among the most valuable assets of any organization in the digital age has been the foundation of our strategy to become the leader in multi-cloud application services. When you combine our people and technology expertise powering over half of the world’s applications across all types of environments, you have a company that knows how to deliver and secure more applications, and more value, than any company in the industry. Today we are offering our expertise and technology more and more as a SaaS platform as our customers are faced with increased complexity as applications nowadays run in datacentres, in multiple clouds and in edge locations. At the same time each environment uses different underlying deployment methods, causing misconfigurations and increased cyber risk.
The speed of technologic development in the cybercrime world in combination with a War on Talent brings the need for organisations to be served from SaaS solutions that enable reduced complexity, ease of keeping up the pace in the cybercrime world and focus on running the outcome of the organisation at pace.
F5 can deliver and protect applications—revenue generating, brand-anchoring applications—from the point at which they are created through to the point when consumers interact with them. F5 underpins the digital journey in many of the world’s largest enterprises, service providers, financial and educational institutions, government entities, and consumer brands.
At F5 we actively build a culture that everyone can be themselves and reach their full potential. As a global business leader, we know diversity drives innovation, makes everything we build better for our customers, and fuels our success. We know the magic ingredient is our differences, when embraced with humility and respect. And because we know this, we believe that top talent is found in a diversity of individual backgrounds, experiences, and perspectives to help us all thrive.
We now are searching for a Sales Operations Specialist to join our EMEA team.
Our Sales Operations Specialist's are involved in all stages of the sales process ensuring that sales activities are best supported and conducted in accordance with F5’s policies. This role provides a high level support to both internal and external sales teams to facilitate strong relationships and generate revenue for F5. This is a fast paced role, ideal for someone who is highly organized, multi-tasker, loves details and wants to exceed expectations.
You will be responsible for but are not limited to, supporting a district of Account Managers, basic project management, order processing, troubleshooting and problem solving, tracking and reporting, sales support, training, and other assigned activities.
Primary Responsibilities
Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
Act as primary sales support to a sales district and the associated Account Managers
Support your assigned Account Managers with Salesforce.com, preparing quotes, reviewing committ reports and other sales related tasks
Order processing of Purchase Orders and resolving order issues
Act as liaison between Field Sales, Inside Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and Accounting
Monitor and maintain assigned program(s)
Provide communication and education on current processes and best practices
Answer pre and post sales questions from partners and F5 sales teams
Research inquiries and assist internal and external customers
Coordinating requests, escalations, fire drills and day to day activities
Ensure the integrity of the SalesForce data
Performs other related duties as assigned
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Knowledge, Skills and Abilities
Must be detailed oriented with a proven ability to multi-task
Effective communication, both in written and verbal form, to interact with cross functional teams and departments
Must be a self-starter and effective time manager
Passion for customer experience and exceeding expectations
Very organized and detail oriented
Ability to work in a fast pace environment
Basic research skills
Capable of working under time constraints and meeting tight deadlines
Quarter end flexibility required to allow for occasional extra hours
Qualifications
BA/BS degree preferred
No previous professional experience required
Previously worked in a high-tech environment is highly desirable
Proficient in Microsoft Outlook, Word and Excel
Physical Demands and Work Environment
Duties require the ability to utilize a computer, communicate over the telephone, and read printed material
Duties may require being on call periodically and working outside normal working hours (evenings and weekends)
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity