At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview

We provide services that ensure applications are delivered secure, fast, and reliable. Change the world with a click of a button and venture into “The Cloud”. You will develop best-in-class services and products that mitigate, analyze, monitor, visualize, and lead traffic across the globe in public and private clouds, data centers, and customer premises. You will provide quality solutions while keeping focus on high availability, scalability, maintainability, and security while working with a stellar DevOps team! With an eye for orchestration, automation, and monitoring of services in any environment - you will be responsible for the evaluation, design, development and implementation of products and services running in scrubbing/data centers and migrating them into public clouds.

Sounds interesting? Read on!

What You’ll Do

Handle customer generated issues based on issue severity and business needs
As a second tier of Engineering level support, act as the primary technical contact for assigned escalations and drive them to resolution
Participates in a 24/7 on-call rotation to assist with technical escalations
Provide technical mentorship to lower level engineers
Conduct presentations and/or technical brown bag style training, internally and externally
You can expect to spend about 70% of your time working on Urgent/Non-Urgent escalations (customer issues), and 30% on other DevOps projects as needed

What You’ll Bring

Requires 3+ years of related DevOps experience with a Bachelor’s degree or equivalent experience
Experience with at least one software configuration management system (Puppet, Ansible, Nomad, Terraform)
Experience with VMWare, KVM and/or Docker. Setting up, configuring, documenting, and maintaining virtual machine environments
Strong scripting skills in at least two disciplines (Python, Perl, Bash, Ansible, Golang, etc..). Create and maintain scripts and tools to automate the configuration and usability.
Good understanding of troubleshooting networking fundamentals: TCP/IP, HTTPS, VLANs, DNS, load balancing and firewalling, etc…
Strong analytic/troubleshooting skills
Excellent communication and interpersonal skills
Not Required but nice to have:
F5 BIG-IP and/or other Load Balancer experience is a BIG plus
Experience with Monitoring and Alerting (Zabbix, Prometheus), Linux is a plus
Experience working with Kubernetes

What You’ll Get

Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, comprehensive benefits, and cool perks
Culture of Giving Back
Dynamic Diversity & Inclusion interest groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-BH1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

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