At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview

The Sales Operations Specialist is involved in all stages of the sales process ensuring that sales activities are best supported and conducted in accordance with F5’s policies. This role provides a high-level support to both internal and external sales teams to facilitate strong relationships and generate revenue for F5. This is a fast-paced role, ideal for someone who is highly organized, loves details and wants to exceed expectations.

Sales Operations Specialist responsibilities will include, but are not limited to, basic project management, order processing, troubleshooting and problem solving, tracking, and reporting, sales support, training, and other assigned activities.

Sounds interesting? Read on!

What You’ll Do

Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
Order processing of Purchase Orders and resolving order issues.
Act as liaison between various departments such as Field Sales, Inside Sales, Channel Sales, Revenue Operations, Sales Operations, Global Services, Legal, Finance, and Accounting.
Monitor and maintain assigned program(s) (e.g.VE Subscriptions, NGINX, Shape, Volterra)
Answer pre and post sales questions from Channel and F5 sales teams.
Research inquiries and assist internal and external customers.
Coordinating expedites requests and escalations.
Ensure the integrity of the Salesforce data.
Performs other related duties as assigned.

What You’ll Bring

BA/BS degree
3 years of Sales Support experience preferred
Previously worked in a high-tech environment is highly desirable
Proficient in Microsoft Outlook, Word, PowerPoint and Excel
Intermediate and above Salesforce experience is preferred.
Proficiency in Japanese is a plus.
Must be detailed oriented with a proven ability to multi-task
Effective communication, both in written and verbal form, to interact with cross functional teams and departments
Must be a self-starter and effective time manager
Passion for customer experience and exceeding expectations
Proven ability to collaborate in a team environment.
Good understanding of sales processes, order administration processes, etc.
Have experience supporting and working with Sales Team
Good interpersonal skills
Ability to work independently in a dynamic fast paced environment, with minimal supervision, and ability to work under pressure
Exhibits professional work behavior and positive attitude.

What You’ll Get

Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, comprehensive benefits, and cool perks
Culture of Giving Back
Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

#LI-SP5

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

This job is no longer accepting applications

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