Senior Business Analyst
Volterra
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Why do you want to join our team?
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Position Summary
F5 is seeking a functional Sr. Business Analyst who will work within a workstream to identify, define and document business processes and requirements to be developed as software. This will be done via the Agile practice of user story writing. Business analysts will work closely with the workstream lead and product teams to understand the product vision, break down features and create the user stories that are necessary for our development team. This role is pivotal in connecting the product features to outcomes and really will drive the engine to bring value to F5’s stakeholders.
The role of a Sr. Business Analyst is to evaluate, understand, and address complex business needs. This includes creating a shared understanding of the business issues and potential at the center of an opportunity, as well as the solution proposed to achieve the desired business outcome. A key connection is with Portfolio Analysts to understand business outcomes and measures so that the user stories align to and incorporate these objectives, while also partnering with Solution Owners, Product Leaders, business stakeholders, etc.
The Sr, Business Analysts’ primary goal is to elicit, analyze, and document requirements, as well as clearly communicate them to stakeholders, and manage requirement changes as necessary to maximize the value of the solution being delivered. Requirements are typically elicited and analyzed by conducting interviews and facilitating workshops with business stakeholders, and by collaborating with the technical delivery teams and end users.
The Sr. Business Analyst should understand current-state and desired future-state processes, as well as related data and systems, to detail the consequences of making a business change to address a specific need. Sr. Business Analysts should be able to assess and validate if a solution will fulfill the requirements, as well as the stated business benefits of the initiative, using analytics tools and metrics as needed. For technology projects, the Business Analyst role involves writing user stories and related acceptance criteria to populate agile backlogs.
What You’ll Do
Strategy and business analytics – 5%
Provide input to Business Case documentation.
Partner with Portfolio Analyst for deep understanding of business objectives and outcome desired
Understand business KPIs and metrics that deliver value.
Stakeholder management and understanding - 30%
Effectively manages stakeholder engagement and communication with executives within and across value streams.
Has a deep understanding of relevant business area(s), their processes & systems.
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Elicit requirements based upon product vision and knowledge which might include:
Documenting automations and calculations
Diagramming detailed process flows
Mapping data and system flows utilizing swim lane, SIPOC or other modeling techniques
Building permission matrices
Creating data dictionaries
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Use a variety of techniques to understand business requirements, such as:
Brainstorming
Data mining
Gap Analysis
Mind Mapping
Prototyping
Root Cause Analysis
Storyboarding
Performs &/or leads analysis to identify gaps in current & future state to realize objectives within value stream & multiple initiative.
Delivery and Execution 55%
Works on strategic initiatives and across value streams.
Create user stories which contain necessary details for development teams to build and quality assurance teams to test against within a workstream.
Independently facilitate story refinement sessions with delivery team members.
Performs & leads complex process mapping across value streams
Generate use cases to assist in the breakdown and sequencing of user stories.
Independently maintains a prioritized backlog with multiple sprints worth of stories.
Support delivery teams as they develop, test, and deploy solutions.
Independently runs UAT and creates test plan and cases.
Measurement and Improvement – 5%
Manage user acceptance testing to ensure that the value expected is met with the solution and review delivery team output to ensure requirements are correctly interpreted.
Coaching and Improving – 5%
Work with manager to establish standards of practice and recommends process improvements.
Coaches others in agile thinking and methodologies as well as advanced business analysis techniques.
Evangelizes BA role at F5.
Other Responsibilities:
Coordinating & planning work across workstreams and effectively managing executive level stakeholder needs.
Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
Performs other related duties as assigned.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
What You’ll Bring
Experience working in a large scaled Agile environment, particularly familiar with Scrum practices.
Strong understanding of Azure DevOps (ADO) (preferred), Trello, Jira, Rally, or similar
Experience determining the explicit and implicit needs and requirements of various stakeholders.
Desire & ability to coach early career business analysts.
Ability to quickly learn the objectives, structures, operations and policies of a new business area.
Strong communication, problem resolution, negotiation, and influencing skills.
Demonstrated ability to engage both developers and business partners to achieve target outcomes.
Ability to work independently and as part of a team.
Excellent elicitation skills, design-thinking acumen, and an awareness of technology/system development methodologies.
Qualifications
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5+ years of experience in business analysis or product management disciplines, including:
Business rules analysis
Current-state analysis
Gap analysis
User story and scenario development
UAT design and execution
Business process modeling
Decision analysis and modeling
Root cause analysis
Preferred - Training / certification in IIBA CBAP, IIBA Certified Business Analysis Professional (CBAP), IIBA Agile Analysis Certification (AAC), IREB CPRE, Six Sigma, BPMN or similar.
Our Values
At F5, we live and breathe our core values, Excellence, Integrity, Collaboration, Customer Dedication, Profitable Growth, Innovation, Employee Success, and Diversity. We help each other achieve our goals, value the diversity of ideas different backgrounds can bring, emphasize teamwork over rock-stars, work hard and most of all have fun.
We offer work/life integration programs like Freedom to Flex, dynamic employee inclusion groups, paid maternity/paternity leave, tuition assistance for professional development, a comprehensive mentoring program, rewards/recognition, and so much more. At F5, we truly do help each other thrive and it shows: F5 has been named one of the “World’s Most Admired Companies” by Fortune magazine for the past two years.
And this dedication to living our culture doesn’t just exist within our offices; it extends into our communities through Global Good initiatives such as employee matching, volunteer opportunities, and the F5 Foundation. Our employees are passionate about making a difference in the world.
This is a once-in-a-lifetime opportunity to become part of a company that’s on the forefront of transformation. And because we know that a more diverse F5 is a more powerful F5, we’re looking for smart, passionate, determined individuals to join us. If you make thoughtful decisions quickly, obsess over your customers’ needs, take ownership of your work (the mistakes as well as the successes), and embrace different perspectives by putting the human first, then we want to talk to you.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity