People Matter

Materials Planner - Service



Fremont, CA, USA
Posted on Friday, July 7, 2023
Velo3D is a technology company that provides the industry’s most advanced fully integrated metal 3D printing solution for mission-critical parts.
Some of the most pioneering companies, including SpaceX, Honeywell, and Lam Research, use the Velo3D solution to drive defense innovation, improve aerospace applications, enhance transportation efficiency, and produce critical oil & gas applications.
While conventional 3D printing and traditional manufacturing methods impose strict design and performance limitations, Velo3D supports true design freedom and allows engineers to build the complex parts they need without compromising performance or quality for manufacturability. In our quest to support tomorrow’s innovations, we enable parts to be printed to exact standards of consistency, quality, and repeatability.
Velo3D has been named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2023. For more information, please visit, or follow the company on LinkedIn or Twitter.
Position Overview
As the Material Planner – Service you support our field service team in minimizing machine downtimes and thus ensuring our customers’ long-lasting success. You will be monitoring and planning the supply of inventory levels in the field, assuring supply for service orders and aftermarket sales orders, and being the on-site advocate for our field service team.
The successful Material Planner – Service has a high sense of urgency and displays ownership of outcomes. Building relationships across departments and maintaining excellent communication with stakeholders will be key in helping the team meet its goals


  • Review stock levels across multiple warehouses
  • Issue purchase requisitions and work orders for timely replenishment
  • Enter transfer orders to leverage global inventory for the best coverage
  • Allocate available inventory and trigger expedited procurement of back-ordered items to ensure the quickest possible fulfillment of service-related sales orders
  • Communicate clear priorities of sales orders to the shipping team as needed; notify stakeholders of hot drop-ins
  • Monitor aging purchase requisitions and sales orders
  • Collaborate with your peers across different departments to resolve any bottlenecks; escalate as needed
  • Identify gaps in the supply chain and processes, and communicate possible process improvements to close them
  • Perform other duties as required


  • 3-5 years of experience with purchasing and planning, associates degree in relevant discipline or equivalent preferred
  • Understanding of field service operations; customer-focused mindset
  • Proficient use of computer systems and software applications
  • MS Excel proficiency is required (will be tested during interviews)
  • Advanced understanding of ERP systems and how they function; experience with two or more ERP systems preferred (NetSuite experience desired, but not required)
  • Excellent analytical and problem-solving skills
  • Confident in working in a fast-paced environment; the sense of urgency is a must
  • Ability to multitask and effectively communicate progress and risks timely
  • Ownership of outcomes of assigned tasks and responsibilities
  • Curious self-starter who is not afraid to ask questions in order to broaden understanding of company and product
  • Excellent verbal and written communication skills

Physical Demands & Work Environment (work is performed primarily in a warehouse):

  • Able to be on-site for a minimum of 8 working hours a day; may require longer hours if needed
  • Able to lift a maximum of 25 pounds and stand for extended periods of time
  • Must wear steel-toed boots when in designated areas
  • Must wear protective eyewear when in designated areas
  • Other personal protective equipment as applicable
  • May require hearing protection
  • Extended times of computer keyboarding
  • Extended times of viewing a computer monitor
About the Company:
Velo, Velo3D, Sapphire and Intelligent Fusion are registered trademarks of Velo3D, Inc. Without Compromise, Flow and Assure are trademarks of Velo3D, Inc.
We believe in transparency and recognizing exceptional efforts through our monthly all-hands meetings and team member appreciation awards.
Our job titles may span more than one career level. The starting base salary for this full-time contractor position is between $76,960 and $91,520. This salary range reflects the minimum and maximum target for this position in the U.S. The actual base pay is dependent upon many factors, such as work experience, job-related skills, related education, work location, and market demands. The base pay range is subject to change and may be modified in the future. In addition to a competitive base salary and a comprehensive benefits package, this position may be eligible for other forms of compensation such as participation in a bonus and equity program, as applicable.
Velo3D provides equal employment opportunities to all employees and applicants for employment without regard to, and prohibits discrimination and harassment based on, race, color, religion, age, sex, national origin, disability, medical condition, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.