Global Benefits Manager
ThoughtSpot
We are seeking an experienced and highly detail-oriented Global Benefits Manager to lead the design, strategy, and execution of our global benefits programs. This role will manage benefits across a diverse and distributed workforce spanning the United States, India, the United Kingdom, Australia, Japan, and parts of Europe.
This is a high-impact role that combines strategic program design with hands-on operational excellence, requiring close collaboration with executive leadership (CFO, CHRO, CEO), external partners, and cross-functional internal teams.
What you'll do:
Global Benefits Strategy & Design
- Develop and execute a comprehensive global benefits strategy aligned with company goals, talent philosophy, and market competitiveness
- Continuously benchmark programs across regions (US, India, UK, EU, APAC) to ensure relevance and effectiveness
- Partner with executive leadership (CFO, CHRO, CEO) to shape long-term benefits vision and investment strategy
Benefits Operations & Administration
- Oversee end-to-end benefits administration, with a strong focus on the US, UK & India
- Provide governance and oversight for benefits programs
- Ensure compliance with all local regulations including FMLA, LOA policies, pension requirements, and statutory benefits
- Manage annual renewals, vendor negotiations, and cost optimization initiatives
Vendor & Stakeholder Management
- Serve as the primary liaison with brokers (including Sequoia), insurance carriers, and third-party administrators
- Partner closely with Payroll, HR Business Partners, Finance, and Legal teams to ensure seamless program execution
- Drive strong vendor performance management and service delivery standards
Program Management & Execution
- Lead design and administration of core benefits programs including:
- Health, Life, AD&D
- Dental and Vision
- Retirement programs
- Leave programs (FMLA, LOA, global equivalents)
- Own benefits lifecycle processes: enrolment, communications, audits, and reporting
Analytics, Communication & Enablement
- Leverage data and analytics to evaluate program effectiveness, cost trends, and employee engagement
- Create clear, compelling communication materials and executive presentations
- Enhance employee experience through simplified and transparent benefits education
Digital Transformation & AI Enablement
- Identify opportunities to automate and optimize benefits administration using digital tools and AI
- Design or implement AI-driven solutions/agents to streamline processes such as query handling, enrolment support, and reporting
- Drive operational efficiency and scalability across global benefits delivery
What you'll bring:
- 12–15 years of experience in global benefits, total rewards, or related HR domain
- Strong expertise in US benefits programs, UK, India, and global benefits frameworks
- Proven experience managing both strategy and hands-on operations
- Demonstrated success working with brokers (e.g., Sequoia), insurers, and global vendors
- Strong understanding of compliance and regulatory requirements across multiple geographies
- Exceptional attention to detail and operational rigor
- Strong analytical and spreadsheet skills (advanced Google Sheets)
- Excellent communication and executive presentation skills
- Ability to operate effectively in a global, cross-cultural environment
- High ownership mindset with the ability to balance strategic thinking and execution
- Experience in high-growth technology or global organizations
- Exposure to benefits harmonization across regions
- Hands-on experience building or deploying AI/automation solutions in HR or benefits administration
Why This Role:
This role offers a unique opportunity to shape and scale global benefits at a fast-growing company, working directly with senior leadership while driving both strategy and execution. You will play a critical role in enhancing employee experience, optimizing costs, and building future-ready, technology-enabled benefits programs.