We’re looking for a process and systems-oriented enablement manager to own the tool workflows, data health initiatives and end to end tool enablement/adoption with our sales team and leaders that power how our revenue teams learn, coach, and execute. With this role being localized in emea, this person will also support the central enablement and operations team to land global programs in EMEA.

This role is responsible for the end-to-end operation of our enablement platforms (ThoughtSpot, GTM Buddy, Gong, Trumpet Digital Sales Rooms, data and lead enrichment tools and others), driving adoption, ensuring correct implementation of use cases, and building scalable coaching and readiness workflows that improve seller and management productivity. This role serves as the business owner for enablement systems, ensuring tools are designed around real seller workflows and continuously improved through data and feedback, working closely with centralized operations (who own administration of the tools) to lead our overall tech stack strategy for GTM.

What You'll Do:

Platform Workflow and UseCaseOwnership

Own the sales Tech Stack as the system of record for enablement, including structure, governance, workflows, and ongoing optimization
Act as the primary admin and business owner for CMS/LMS tooling, partnering with Ops for technical setup while owning use-case design and validation
Ensure enablement tools are configured correctly to reflect real seller workflows and coaching needs

Data-Informed Coaching & Readiness

Analyze Gong data (call scores, coaching insights, talk tracks) to identify skill gaps and trigger enablement actions (e.g., roleplay assignments, content recommendations)
Partner with Enablement and Sales Leaders to operationalize coaching loops using data, not anecdotes
Explore and pilot AI-driven approaches to improve sales efficiency and readiness

Tool Integration & Workflow Design

Design and manage workflows across Gong, GTM Buddy, and other sales tools to support onboarding, roleplays, deal coaching, and continuous improvement
Partner with Sales Ops to translate enablement use cases into scalable implementations, ensuring tools are set up correctly the first time
Identify gaps between rep behavior and tool configuration and proactively drive fixes

Content Structure & SME Enablement (NEW)

Own the structure and organization of product, program, and enablement pages within GTM Buddy to ensure content is easy to find, understand, and use
Partner with SMEs (e.g., Product, Product Marketing, Enablement, PG leaders) to intake, package, and maintain one-pagers and supporting assets, without owning source messaging
Translate SME inputs into clear, usable enablement artifacts and pages that align to seller workflows and coaching moments
Partner with Enablement Program Owners (e.g., Pipeline Generation) to support structured rollouts, reinforcement, and ongoing maintenance within GTM Buddy

Adoption, Change Management & Enablement Ops

Drive adoption of enablement tools through training, office hours, documentation, and well-structured product and program pages embedded in seller workflows
Track usage, engagement, and outcomes, then iterate based on what’s actually working
Serve as the first line of support for SMEs and enablement partners using GTM Buddy

What You Bring:

5+ years of experience in Revenue Enablement, Enablement Operations, Sales Operations with enablement exposure, or GTM systems roles
Proven experience owning enablement or revenue tools end-to-end, including configuration, workflows, governance, and adoption
Strong systems thinker who can translate real seller behavior into scalable tooling and coaching workflows
Experience working closely with Sales Ops, RevOps, or Systems teams to implement enablement use cases correctly
Comfortable analyzing data (e.g., Gong insights, usage metrics) to identify skill gaps and drive enablement actions
Excellent cross-functional communicator, able to influence without authority and push back when implementations don’t reflect real use cases
Strong project and change-management skills, with the ability to manage multiple high-impact initiatives in parallel

#LI-JV2
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Hybrid Work at ThoughtSpot

This office-assigned role is available as a hybrid position, reporting to the office in UK - London.

Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office expectation of 2-3 days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams.

What makes ThoughtSpot a great place to work?

ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.

ThoughtSpot for All

At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you’re a strong match, we encourage you to apply.

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