Lead Xactly Technical Analyst
ThoughtSpot
We're seeking a skilled and detail-oriented Xactly Sales Compensation Administrator to manage and optimize our suite of Xactly tools, including Xactly Incent, Xactly’s Expense & Amortization module, Forecasting, Analytics and reporting. This individual will play a key role in ensuring the data integrity and accuracy of sales compensation plan data, and automating workflows. This individual will work with our Sales Incentives to support our Sales team and leadership, Finance, and Analytics teams. A strong understanding of compensation design, quota management, and commission calculations and processing is essential.
What You’ll Do:
- System Administration & Configuration
Serve as the primary administrator for Xactly Incent and related modules, ensuring accurate processing of sales compensation plans.
Configure and maintain crediting rules, quotas, compensation plans, workflows, and calculations.
Manage system updates, enhancements, and integrations with Salesforce and ERP systems.
Maintain data integrity across all integrated platforms.Troubleshoot and resolve system issues in a timely and efficient manner.
- User Support & Enablement
Provide ongoing support to end-users including sales reps, finance, and leadership.
Create and maintain system documentation and training materials.
Conduct training sessions and workshops to ensure effective platform adoption.
- Process Optimization & Automation
Partner with Sales Operations, Finance, and IT to automate manual commission workflows and streamline compensation processes.
Improve data flows between Salesforce, Xactly, and Workday systems.
Recommend and implement best practices in sales performance management and incentive compensation.
- Reporting & Compliance
Develop and maintain reports and dashboards for visibility into compensation metrics, attainment, and performance trends.
Ensure the accuracy of commission calculations and payout forecasts.
Support quarterly audits and compliance requirements in partnership with Finance.
What You Bring:
5+ years of experience in compensation design, commission processing, and Xactly system administration.
Expertise in Xactly Incent and familiarity with related modules (Xactly Incent, Xactly’s Expense & Amortization module, Forecasting, Analytics and Reporting).
Strong understanding of crediting logic, sales compensation Design, and quota management.
Experience integrating and working with Salesforce CRM, Workday, and data warehouses including data extraction and reporting.
SQL and data management skills preferred
Exceptional analytical and troubleshooting skills with attention to detail.
Ability to work cross-functionally in a fast-paced, collaborative environment.
Prior experience in SaaS, Tech, or Enterprise Sales environments is a plus.
Xactly Administrator or related certifications are a plus.
What makes ThoughtSpot a great place to work?
ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.
ThoughtSpot for All
Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.