GTM Ops Analyst
ThoughtSpot
Job Overview:
We are seeking a motivated and detail-oriented GTM Ops Analyst to join our dynamic team. The ideal candidate will have 1-3 years of experience in SaaS operations or analytics roles, with a passion for organization, data accuracy, and operational efficiency. This role requires you to collaborate with cross-functional teams, manage key operational processes, and help drive seamless execution in our go-to-market (GTM) functions.
Key Responsibilities:
Onboarding/Offboarding of Sales Reps:
Create and maintain comprehensive process documentation for rep onboarding/offboarding.
Content Organization:
Organize, update, and maintain internal content across G-drive, Confluence, and Flockjay.
Create placeholder folders, reshuffle and reorganize documents, and rename files following proper naming conventions.
Data Entry & Maintenance:
Maintain and update the GTM Tools vendor master sheet.
Update Tropic with vendor contract details.
Create and maintain trackers, including renewal intake forms.
Training Operations
Bookings Validations
Conduct key validations: Pre-Booking, Booking, De-Bookings, Terminated Accounts.
Reporting: MoM discrepancy trends, Auto Renewals tracking, and Tie Out reports.
GTM Tools & Tech Ops:
Validate weekly V-Card spend and prepare related reports.
Customer Intake Forms:
Manage customer intake forms during the onboarding process.
What We Look For:
Strong proficiency in Excel/GSheets for data entry, analysis, and reporting.
Basic experience with Salesforce (SFDC), particularly in using, generating reports and dashboards.
Meticulous attention to detail with the ability to self-assess and ensure data accuracy.
Excellent time management and organizational skills, with the ability to manage multiple priorities efficiently.
Strong written and verbal communication skills.
Fast learner with the ability to quickly familiarize yourself with new tools and technologies.
Integrity and discretion in handling sensitive and confidential information.
A "hustle" mindset with a sales-driven attitude.
Bonus Points:
1-3 years of operational experience, with at least 1 year in an analytical or operations role.
Experience working with SaaS companies, particularly supporting large Strategic/Enterprise accounts.
What makes ThoughtSpot a great place to work?
ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.
ThoughtSpot for All
Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.