People Matter

IT Lead

Teamshares

Teamshares

IT, Education
New York, NY, USA
Posted on Tuesday, May 14, 2024
What is Teamshares?
Teamshares is a mission-driven startup that buys small businesses from retiring owners and transitions them into enduring, employee-owned businesses through our software, education, and community products. There wasn't an easy way for small businesses—which make up 98% of firms in the US economy—to become employee-owned before Teamshares!
As our company and its internal IT needs continue to grow, we are looking for a senior, self-starter IT owner for our current IT operations and be a dependable, essential partner as we plan for our future too.

What you’ll do

  • Own and manage IT operations for Teamshares Inc
  • Maintain configurations and access control for essential business software (e.g. Google Workspace, Slack, Zoom, 1Password)
  • Execute and scale IT tasks for employee onboarding and offboarding
  • Administer work device management and inventory for a fully remote organization
  • Run IT help desk support
  • Support a sustainable IT practice through process and documentation
  • Collaborate with our security partners, business operations, and Tech Org to shape Teamshares' IT best practices for sustainable, compliant growth
  • Develop a long term IT strategy for Teamshares Inc and its network companies, including a potential shared IT service for small businesses

Who you are

  • Previous roles leading and supporting IT operations in a fully remote and lean startup environment
  • Past experience in managing and operating: MDM for both Windows and Apple devices, Google Workspace, Slack, 1Password, an internal SSO solution, and other common IT systems used by fully remote startups
  • Transitioned an organization from an external MSP to an internal IT team before
  • Familiarity with IT concerns of compliance frameworks (e.g. SOC 2, ISO 27001, SOX)
  • Strong sense of accountability, dependability, and initiative—capable of identifying the appropriate problem scope and owning the solution from start to finish
  • Exceptional verbal, written, and interpersonal communication skills
Why should you join us?
Teamshares believes in supporting every team member with a competitive salary and a generous benefits package, including: equity for all employees, exceptional medical/dental/vision benefits plans for employees and their families, and paid parental leave.
We recognize and facilitate the tangible impacts each employee has on our mission, while still maintaining a healthy work-life balance culture that emphasizes unplugging at the end of the work day. Our team values time off and actually takes vacation. We embody a growth mindset and provide the support you need to grow in your career.