Director of Quality
Tarana Wireless
Quality Assurance
San Francisco, CA, USA
Posted on Jun 20, 2024
Tarana is seeking a Director of Quality to further develop our quality systems and related business processes as the company transitions to mass production. The Director of Quality will be responsible for assessing the company requirements in all facets of quality management, from product design control through production to customer order acceptance, customer service, corrective action and internal audit. As a by-product of the above actions, the Director of Quality will position Tarana to achieve ISO 9000 certification within the next 18-24 months.
Close collaboration with Tarana’s product development, operations, customer support and product management teams is required. This role requires deep knowledge of quality systems and system implementation to train company employees and guide creation and implementation of effective systems appropriate to Tarana’s growing business.
Qualified applicants with strong project management, people management and communication skills will have a hands-on approach to leading quality system creation and implementation. The person for this position has a positive, team-first attitude, leads by example, enjoys sharing knowledge to advance the team and is willing to learn and master new technologies. You will be working in a fast-paced and dynamic environment.
Job Responsibilities:
Compensation will be determined based on several factors including, but not limited to: skill set, years of experience and the employee’s geographic location.
Tarana provides competitive benefits to employees in this role including: Medical, dental and vision benefits, 401K match, flexible time off and stock options.
Since our founding in 2009, we’ve been on a mission to accelerate the pace of bringing fast and affordable internet access — and all the benefits it provides — to the 90% of the world’s households who can’t get it. Through a decade of R&D and more than $400M of investment, we’ve created an entirely unique next-generation fixed wireless access technology, powering our first commercial platform, Gigabit 1 (G1). It delivers a game-changing advance in broadband economics in both mainstream and underserved markets, using either licensed or unlicensed spectrum. G1 started production in mid 2021 and has now been installed by over 160 service providers globally. We’re headquartered in Milpitas, California, with additional research and development in Pune, India.
G1 has been developed by an incredibly talented and pioneering core technical team. We are looking for more world-class problem solvers who can carry on our tradition of customer obsession and ground-breaking innovation. We’re well funded, growing incredibly quickly, maintaining a superb results-focused culture while we’re at it, and all grooving on the positive difference we are making for people all over the planet. If you want to help make a real difference in this world, apply now!
Close collaboration with Tarana’s product development, operations, customer support and product management teams is required. This role requires deep knowledge of quality systems and system implementation to train company employees and guide creation and implementation of effective systems appropriate to Tarana’s growing business.
Qualified applicants with strong project management, people management and communication skills will have a hands-on approach to leading quality system creation and implementation. The person for this position has a positive, team-first attitude, leads by example, enjoys sharing knowledge to advance the team and is willing to learn and master new technologies. You will be working in a fast-paced and dynamic environment.
Job Responsibilities:
- Assist executive management team with the development of a corporate quality plan
- Quality management of the company’s products, including developing and managing measurement systems that incorporate Customer’s View of Quality in-process manufacturing quality and machine capability
- Acts as corporate interface to customers on quality related topics
- Oversee and direct the overall quality direction of the corporation and effectiveness of the quality management system, including future implementation of the ISO 9001 program
- Assess Tarana Wireless’ Quality System and develop Gap Analysis
- Develop and implement Tarana Quality Organization improvement plan
- Develop Quality organization and infrastructure while implementing Quality metrics systems, tools, etc
- Further development of the company's supplier quality system
- Supplier audit systems
- Continuous improvement programs
- First article process development
- Develop corrective actions to support supplier problems and failures, suggesting modifications and corrective actions by suppliers to meet customer specifications and standards
- Maintain a quality assessment system to monitor corporate objectives
- Provide training and leadership at all levels of the company to build understanding and create a quality culture
- Ensure products and services meet customer needs and expectations to fulfill corporate quality objectives
- Create and sustain a culture that is based on continuous improvement
- Develops and implements a quality production program to ensure conformity of purchased material and final products to quality standards
- Identify areas where product or service quality requires corrective action
- Foster a culture of customer obsession, ownership, and innovation within the quality team
- Collaborate with other departments (engineering, operations, and customer support) to address quality-related issues
- Ensure compliance with industry standards and regulatory requirements
- Collaborate with cross-functional teams to ensure product quality throughout the development lifecycle
- Develop and maintain quality metrics, track performance and drive corrective actions
- Drive continuous improvement initiatives to enhance product reliability and customer satisfaction
- Lead, mentor, and inspire a team of quality professionals
- Define and implement quality standards, processes and best practices
- Develop and implement 18 month ISO-9001 implementation plan
- Bachelor’s degree in Engineering, Computer Science or related field (MS degree preferred)
- Proven experience (10+ years) in Quality Management Leadership in Electronics Manufacturing environment is required, preferably in Wireless Communications or Networking
- Significant prior team leadership experience in broad quality system creation and implementation programs in products based on functional materials, chemicals, and electronics assembly
- Experience and understanding of electronic product development milestone gate processes
- Demonstrated ability to define, build and manage an electronic OEM quality organization
- Experience with quality management systems (ISO 9001, Six Sigma, etc.)
- Significant direct roles in implementation of more than one major ISO 9000 certification program
- Knowledge and hands-on experience implementing quality systems in contract manufacturing environments
- Prior experience working with CM partners, including process transfer between plants
- Prior wireless and RF experience preferred
- Strong leadership skills with the ability to motivate and guide a team
- Excellent problem-solving and analytical abilities
- Effective communication and collaboration skills
- Passion for delivering high-quality products that exceed customer needs
Compensation will be determined based on several factors including, but not limited to: skill set, years of experience and the employee’s geographic location.
Tarana provides competitive benefits to employees in this role including: Medical, dental and vision benefits, 401K match, flexible time off and stock options.
Since our founding in 2009, we’ve been on a mission to accelerate the pace of bringing fast and affordable internet access — and all the benefits it provides — to the 90% of the world’s households who can’t get it. Through a decade of R&D and more than $400M of investment, we’ve created an entirely unique next-generation fixed wireless access technology, powering our first commercial platform, Gigabit 1 (G1). It delivers a game-changing advance in broadband economics in both mainstream and underserved markets, using either licensed or unlicensed spectrum. G1 started production in mid 2021 and has now been installed by over 160 service providers globally. We’re headquartered in Milpitas, California, with additional research and development in Pune, India.
G1 has been developed by an incredibly talented and pioneering core technical team. We are looking for more world-class problem solvers who can carry on our tradition of customer obsession and ground-breaking innovation. We’re well funded, growing incredibly quickly, maintaining a superb results-focused culture while we’re at it, and all grooving on the positive difference we are making for people all over the planet. If you want to help make a real difference in this world, apply now!