Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at www.swordhealth.com.

We’re hiring across Europe! This role is fully remote — you can work from anywhere within Europe.

What you’ll be doing:

Develop and execute product strategies that support business objectives and drive growth;
Manage the entire product lifecycle, from ideation to launch;
Identify and act on opportunities to optimize the member funnel, focusing on conversion drivers across acquisition, onboarding, and retention stages;
Design and implement strategies that drive member behavior through habit-forming features and behavioral hooks;
Own key engagement metrics, including activation, retention, and frequency of app logins, using data to uncover and prioritize opportunities;
Develop and execute strategies to improve member activation and ensure early moments deliver value and clarity;
Define and test member communication strategies across channels (push, email, in-app), creating a unified, impactful messaging framework that drives behavior and builds trust.
Conduct market research and gather customer feedback to inform product development;
Rapidly conduct product experiments and gather insights to drive continuous product iteration;
Collaborate with cross-functional teams, including engineering, design, operations, clinical and marketing, to ensure that products meet business needs and customer requirements;
Define product roadmaps and prioritize features with full ownership based on business value and customer impact;
Develop and maintain product documentation, including product requirements, specifications, and user stories;
Monitor and analyze product performance and make data-driven decisions to improve product outcomes;
Coach other PMs (junior and Intermediates).

What you need to have:

At least 6 years of experience in product management or a related field;
Rapid Execution: The drive to achieve excellence quickly, showcasing your history as a rapid executor with a relentless commitment to learning and prioritizing speed in shipping lean but robust features;
Mission Empathy: Dedication to creating health products that resonate deeply with user needs;
User Obsession: Demonstrable experience in putting the user first, with a proven track record of creating engaging experiences driven by a deep understanding of what drives user engagement;
Analytical Rigor: Ability to make hypothesis-driven, data-informed decisions;
Resourcefulness: A demonstrated ability to be resourceful, with a consistent history of achieving significant results even when resources are limited;
Effective Communication: The ability to communicate complex strategies clearly, precisely, and in a structured manner.

What we would love to see:

Experience in the video gaming industry (employing gamification strategies to get engagement);
Experience working with US B2B2C digital healthcare products;
Experience with gamification features;
Experience with Looker for business and product analytics;
Get itchy with suboptimal processes and can’t help but propose improved versions.

US - Sword Benefits & Perks:

• Comprehensive health, dental and vision insurance*

• Equity shares*

• Discretionary PTO plan*

• Parental leave*

• 401(k)

• Flexible working hours

• Remote-first company

• Paid company holidays

• Free digital therapist for you and your family

*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Discretionary vacation

• Snacks and beverages

• English class

*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.

*Please note that this position does not offer relocation assistance. If in Portugal, candidates must possess a valid EU visa and be based in Portugal.

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

63708 - 100113 EUR a year

This range includes base, variable and equity.

These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.

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