Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact.

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

Sword is looking for a skilled and experienced NetSuite Developer to join our team. The perfect candidate will have a strong background and a proven track record of effectively leading and managing projects from start to finish.

What you'll be doing:

Coordinate the implementation and customization of add-on modules (e.g. Billing, Tax, Payment Tokenization, Customer Portal, etc.);
Perform NetSuite administrative functions such as customizations of forms, fields, and reports and create saved searches, dashboards, workflows, employee access management, and financial reporting support;
Develop new functionality to meet business needs while maintaining a scalable system;
Document and gain consensus on any new requirements of the business;
Proactively assess upgrades/releases and manage/communicate any potential impact or implications of scheduled releases on the Business;
Create and execute a test plan and tests in Sandbox to be utilized prior to upgrades, ensuring all functionality works as expected and without interruption;
Maintain system documentation on the implemented processes;
Develop and maintain workflows and processes in NetSuite to optimize the platform, including integration with complimentary add-ons.

What you need to have:

Bachelor’s Degree in Information Technology or Business Administration;
5-7 years of previous experience on configuration, administration and/or development with NetSuite;
Team player, with a collaborative communication focus;
Effectively prioritize work across competing requests;
Experience using forms, fields and workflows;
Experience creating dashboards and custom workflows in NetSuite;
Demonstrated understanding of ERP/CRM/PLM processes and business knowledge of NetSuite;
Understand and leverage third-party APIs, components, and system integrations;
Proficiency in web development, including HTML, CSS, JavaScript, React, and Next.JS;
Knowledge of RESTful web services, JSON, and XML;
Experience with NetSuite development, including SuiteScript 1.0 and 2.0, SuiteTalk, SuiteFlow, and SuiteBundler.

What we would love to see:

Bonus points for other Business Management Spend experience (software such as Coupa).

To ensure you feel good solving a big Human problem, we offer:

A stimulating, fast-paced environment with lots of room for creativity;
A bright future at a promising high-tech startup company;
Career development and growth, with a competitive salary;
The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
A flexible environment where you can control your hours (remotely) with unlimited vacation;
Access to our health and well-being program (digital therapist sessions);
Remote or Hybrid work policy (Portugal only);
To get to know more about our Tech Stack, check here.

US - Sword Benefits & Perks:

• Comprehensive health, dental and vision insurance*

• Equity shares*

• Discretionary PTO plan*

• Parental leave*

• 401(k)

• Flexible working hours

• Remote-first company

• Paid company holidays

• Free digital therapist for you and your family

*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Unlimited vacation

• Snacks and beverages

• English class

• Unlimited access to Coursera Learning Platform

*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

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