People Matter

Manufacturing Process Technician

SWORD Health

SWORD Health

Salt Lake City, UT, USA
Posted on Thursday, May 9, 2024
Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain. Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over +1400 other established businesses across the world.
The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented Sword specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than three years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.
This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.
We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.
You will join our dynamic Systems team where you’ll play a pivotal role in the production and refurbishment of medical devices. Working closely with the Process Development Manager, you will focus on quality improvements, line expansion, process flow optimization, and process qualifications of production systems in our production facility in SLC.We’re looking for someone with hands-on experience working with production equipment in a manufacturing environment, is used to the dynamic work environment of supporting a high-output Production facility, and is obsessed with process and quality improvement to join our fast-growing company.

What you'll be doing:

  • Maintain and enhance manufacturing equipment for Sword’s refurbishment processes
  • Production line optimizations directed by Process Development Manager (setting up, adjusting,, moving) process equipment to improve manufacturing efficiency
  • Work closely with line operators and production supervisors to identify opportunities for future quality and process improvement
  • Troubleshooting of Production equipment issues (custom equipment, utilities, computers, label printers, etc.)
  • Updating equipment with new components and/or features (hardware and software) as new quality systems, tools, and products are introduced
  • Perform regular preventative and corrective maintenance and calibration on Production equipment
  • Perform data gathering such as yields, cycle times, failure modes
  • Coordinate with production operators to intake production problem notes, present them to management, and assist in implementation of solutions

What you need to have:

  • 2-4 years of experience as a manufacturing technician or similar role
  • Ability to work full-time, on-site in Salt Lake City, UT
  • Experience in manufacturing line maintenance
  • Proven ability to troubleshoot
  • General knowledge of electrical systems
  • Computer-literate - must be comfortable using computers, tablets, and software-based tools. Basic proficiency in MS Office, Google Drive, email, Slack, etc.
  • Experience interacting with production line staff - operators, supervisors, QC, etc.
  • Ability to function well in a high-paced and at times stressful environment

Bonus Points:

  • Worked on medical devices, and proficiency in the regulatory requirements of development
  • Proficiency in Spanish, to facilitate communication with production specialists and operators.
US Sword Benefits:
Comprehensive health, dental and vision insurance
Equity Shares
Discretionary PTO Plan
Parental leave
US Sword Perks:
Flexible working hours
Remote-first Company
Internet Stipend for remote working
Paid Company Holidays
Free Digital Therapist for you and your family
Portugal - Sword Benefits:
Health, dental and vision Insurance
Meal Allowance
Equity Shares
Portugal - Sword Perks:
Remote Work Allowance
Flexible working hours
Work from home
Unlimited Vacation
Free Digital Therapist for your family
Snacks and Beverages
English Class
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.