You are a customer-oriented technical builder who thrives in ambiguous, fast-moving environments. You build trusted relationships with engineers, technical leaders, and senior stakeholders, and you are equally comfortable discovering an unclear problem, designing an architecture, prototyping a solution, and coordinating teams through activation. You use code pragmatically to accelerate your work. You communicate clearly, lead through influence, and look for patterns that can turn one customer engagement into a better product or repeatable approach for many customers.
Minimum requirements
- 7+ years of relevant experience in customer-facing technical delivery, solutions engineering, implementation, technical product management, or a related field
- Experience owning complex customer engagements from discovery and solution design through implementation or activation, including work across both pre- and post-sales phases
- Demonstrated success in ambiguous, 0→1 environments where the standard product, integration, or implementation pattern did not yet exist
- Strong understanding of APIs, integrations, application architecture, and data flows, with the judgment to distinguish implementation gaps from core product gaps
- Ability to prototype rapidly using modern AI coding harnesses and development tools such as Cursor, Claude Code, or Codex
- Working proficiency in one or more relevant languages, such as Python, JavaScript/TypeScript, Java, or Ruby; depth in a particular language is less important than the ability to learn quickly and build credible prototypes
- Ability to build trusted relationships with customer engineers, technical leaders, founders, and other senior stakeholders
- Ability to lead through influence across sales, product, engineering, implementation, and post-sales teams while maintaining clear ownership of the customer outcome
- Experience operating at startup speed and in Slack-first, rapidly changing environments, along with active engagement in the broader AI industry
This role offers a unique opportunity to partner directly with leading AI companies and work on the financial infrastructure that powers their businesses. As an early member of Stripe’s AI industry team, you’ll help shape how Stripe partners with frontier companies, brings emerging products to market, and translates customer insights into product direction.