People Matter

Employee Relations Partner

Stripe

Stripe

People & HR
United States · Remote
Posted on Wednesday, July 3, 2024

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Employee Relations and HR Compliance team is a relatively new center of excellence here at Stripe. We are striving to build a respectful, balanced, well-skilled team focused on enabling the People team, managers, and ICs to navigate challenging career moments while balancing compliance, empathy, and risk, resulting in success and engagement for all.

What you’ll do

We are looking for an Employee Relations Partner to join our team at Stripe. This individual will have deep subject knowledge and expertise in employee relations and will be an instrumental part of the team, focusing on improving and implementing frameworks, guidelines, approaches, and best practices. The Employee Relations Partner will be highly cross functional and collaborative, partnering to inform and support Stripes and their managers.

Responsibilities

Case Management

  • Provide support to or personally lead medium to high complexity employee relations investigations, making recommendations on appropriate courses of action, matching investigation strategy to the complexity, risk, sensitivity, and confidentiality of the investigation
  • Guide escalated performance management cases, supporting our People Partner and People Specialist teams
  • Ensure cases are handled fairly, consistently, transparently, in a timely fashion, and in line with operating principles, policies, and appropriate local laws

Advising

  • Counsel People Partners, People Specialists, and business leaders on ER issues, trends and risks to foster sound business decisions. As needed, advise on cross-people team projects
  • Ensure that optimal decisions are made by leaders, People Partners/Specialists and other stakeholders through influencing, coaching, and by providing technical expertise and sound strategy
  • Collect, analyze, interpret and make recommendations on ER related data

Other projects/responsibilities

  • Conduct training for leaders, managers, employees, People Partners, People Specialists, Talent Partners, and other stakeholders
  • Establish best practices for working within an organized case management system (HR Acuity preferred) and ensure that we are leveraging data and insights from the system to inform our approach to employee relations
  • Other projects as assigned

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • Bachelor’s degree required; JD, MBA, or other Advanced Degree preferred
  • 3-5 years of Employee Relations/Human Resources or equivalent experience managing complex global investigations
  • Superior written oral communication skills
  • Ability to be discreet and maintain confidentiality is required
  • Must be self-motivated and have an enhanced ability to prioritize/plan in a fast-paced, high growth environment
  • Strong analytical skills and experienced decision maker who uses good reasoning and sound judgment required
  • Must be able to work under pressure and deal with complex issues, while maintaining composure
  • Ability to remain positive, collaborative, and objective while under pressure
  • Proven track record of positively influencing leaders, teams, and stakeholders
  • Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority
  • Strong knowledge of ER, labor relations, training, and conflict resolution, along with direct experience leading complex global investigations at all levels, including executive level
  • Deep understanding of FMLA, EEO laws, ADA and other employment-related state and federal laws & regulations in the United States
  • Open to travel (some travel may be required)

This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

The annual US base salary range for this role is $121,800 - $182,700. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Office locations

South San Francisco HQ, or Seattle

Remote locations

Remote in United States

Team

People

Job type

Full time