People Matter

Business Development Manager - Partnerships



Sales & Business Development
Melbourne, VIC, Australia
Posted on Tuesday, June 18, 2024

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

We are looking for an experienced business development manager to join our Partnerships team in Australia. In this role, you will represent Square's brand in Australia and help develop and deploy our AU strategy. Responsibilities include scoping out potential partnerships, negotiating contracts, building and growing deep relationships with external parties.

You will have plenty of experience evaluating market dynamics all while sourcing, scoping, negotiating, managing and growing partner relationships. You will be very comfortable interacting, presenting to, and persuading executives both internally and externally to help accomplish Square's long-term vision. Reporting into the Head of Australia Partnerships, you will be part of a team that is motivated and optimistic, that embraces change and sees learning opportunities in business challenges.

You Will:

  • Be responsible for the full partner lifecycle. You will source, sign, and manage partners end to end that will drive Square's growth in Australia
  • Take responsibility for our relationships with a broad set of partners that will include large strategic opportunities with major organisations (banks, telecommunication providers, trade associations, wholesalers and more), as well scaling our partner program for independent software and service providers, consultants and advisors
  • Be measured against a set of KPIs that will include growth of the Australian partner ecosystem, the number and value of new customers acquired via your partners, and adoption of your partners’ solution by customers
  • Understand Square's company strategy inside and out and communicate the value of Square's brand and product ecosystem
  • Build deep relationships with internal and external stakeholders in order to grow Square's relationships with strategic partners
  • Manage all aspects of the relationship with your partners: from initial scoping and negotiation; to prioritisation and execution of strategic projects; financial assessment and forecasting; and ongoing partner management
  • Work with a broad range of internal global and local team members in Product, Engineering, Marketing, Sales, Customer Success, Account Management, and Legal

This role can be based remotely anywhere on the East Coast of Australia or in our Melbourne office through a hybrid of in-office and remote working.


You Have:

  • 5+ years professional experience, ideally in strategic business development, product management, and/or partnerships experience, with experience in signing new partners
  • Experience evaluating opportunities with regard to impact on strategy, brand, finance and operations
  • A compelling and inspired vision and sense of common purpose, with a willingness to look beyond what's possible today
  • Built successful relationships with external parties; worked with executives and senior leadership to explore new opportunities
  • Managed projects with multiple stakeholders; set clear milestones and hold people (and self) accountable to goals
  • A successful track record of managing complex deals and cross-functional projects
  • Experience building and managing relationships with senior business leaders, both internally and externally
  • Experience working cross-functionally with a range of teams, managing initiatives at scale and delivering on results

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.