People Matter

Human Resources Business Partner

SquareUp

SquareUp

People & HR, Sales & Business Development
San Francisco, CA, USA
Posted on Wednesday, June 5, 2024

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

Our HR Business Partners (HRBP) support specific teams, working with management and employees on people-related issues: talent management, employee relations, coaching, compensation, conflict and performance management, organizational development and more. HRBPs are instrumental in initiating and driving HR programs within specific functions.

We're looking for a Global HRBP to guide people and programs within our Cash Marketing and Commerce Customer Operations team. You will work with business leaders and employees to provide hands-on support, insight, and advice concerning employee relations, performance management, coaching, compensation, conflict management, organizational development, training and more. You're comfortable speaking up and driving programs forward despite any unexpected roadblocks.

You will:

  • Provide comprehensive support to employees operating within the Australia, UK, and US markets.
  • Offer thought partnership regarding organizational and people-related strategy and execution.
  • Provide HR expertise in feedback, performance management, employee relations and coaching, and organizational design.
  • Collaborate with HR team to advocate for and accelerate a culture in which people feel engaged and inspired to deliver top business results.
  • Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction.
  • Lead core HR processes, such as performance calibrations, compensation cycles and promotions.
  • Analyze and interpret different types of employee reports (eg, compensation, job levels, and attrition) to guide decision-making and provide proactive solutions to client groups.
  • Partner with business leaders globally to develop and implement HR policies and practices to support the strategic growth of the business
  • Work with relevant partner teams to work on value-added programs in areas of performance management, promotions, career development, mobility, training and more.

Qualifications

You have:

  • A minimum of 4+ years experience in an HR Business Partner role and a minimum of 6+ years of relevant experience.
  • Knowledge of International and US HR programs, including applicable country and federal employment laws and regulations.
  • A history of partner alignment to build and improve company culture and increase employee engagement.
  • Relevant experience building and improving company culture and increasing employee engagement, and expertise in performance management.
  • Effective coaching, active listening, and facilitation skills and ability to influence colleagues at all levels.
  • Experience supporting business leaders on company-wide people projects.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $111,700 - USD $167,500
Zone B: USD $103,800 - USD $155,800
Zone C: USD $98,200 - USD $147,400
Zone D: USD $89,400 - USD $134,000

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.