People Matter

Global Security Operations Center (GSOC) Lead

SquareUp

SquareUp

Operations
St Louis County, MO, USA
Posted on Tuesday, April 23, 2024

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Block is seeking an experienced Global Security Operations Center (GSOC) Lead to oversee security operations on a global scale. This role oversees the day to day operations of the GSOC, and will be responsible for leading a team of security professionals in monitoring, assessing, and responding to security incidents across our distributed workforce and business operations worldwide. The ideal candidate will have extensive experience in security operations, strong leadership abilities, and a proven track record of implementing effective security measures to safeguard personnel, assets, and information.

Reporting to the Head of Security Technology & Strategic Programs, this position is responsible for maturing the GSOC’s predictive analysis capabilities, including strategic analysis, employee/office outreach frameworks, risk assessments, criminal trends, and other issues which may impact the safety and security of Block’s people, business operations, and reputation.

This role will also partner closely with our Information Security team, with the ideal candidate having familiarity with cyber threat intelligence methodologies, understanding of common malware, threat actors and their TTPs.


This position will be based in St. Louis, MO, as the team operates in a hybrid model.

You Will:

  • Lead and manage a team of security analysts and operators to ensure the effective operation of the GSOC.

  • Provide guidance, mentorship, and support to team members, fostering a culture of excellence, collaboration, and continuous improvement.

  • Develop and implement staffing strategies, including recruitment, training, and performance management, to maintain a highly skilled and motivated team.

  • Oversee 24/7 monitoring of security systems, including CCTV, access control, intrusion detection, and threat intelligence feeds.

  • Coordinate responses to security incidents, including escalation, investigation, and remediation efforts, in collaboration with internal stakeholders and external partners.

  • Develop and maintain incident response plans, playbooks, and procedures to ensure timely and effective responses to security incidents.

  • Analyze security data and trends to assess the organization’s security posture and recommend proactive measures to mitigate risks.

  • Build regular reports and briefings to leadership on security incidents, trends, and mitigation strategies.

  • Stay abreast of emerging security technologies and best practices to continually enhance the organization’s security posture.

  • Foster strong relationships and collaboration with internal stakeholders, including IT, Facilities, HR, Counsel, and others to ensure alignment on security objectives and shared priorities.

Qualifications

You Have:

Requirements:

  • 5+ years experience leading and/or supervising a Security Operations Center, which includes direct people management experience

  • Strong understanding of security principles, practices, and technologies, including physical security, cybersecurity, and risk management.

  • Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.

  • Proven experience in incident response, crisis management, and emergency operations.

  • Flexibility to work non-standard hours and travel as needed.

  • Ability to navigate between strategic thinking and tactical solutions.

  • You are an altruistic servant leader and are consistently humble, self-aware, honest, and transparent.

  • You demonstrate curiosity and a growth mindset; foster an environment that supports learning, innovation, and principled risk-taking; and exhibit resilience in the face of change and uncertainty.

  • The ability to think broadly and maintain a holistic perspective that considers data, analytics, and different parts of the business when making plans and shaping the team's strategy.

Even Better:

  • Certifications such as CISSP, CPP, etc

  • Experience in a Fusion Center environment.

  • Experience working in a global or multinational technology company is highly preferred.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $111,700 - USD $167,500
Zone B: USD $103,800 - USD $155,800
Zone C: USD $98,200 - USD $147,400
Zone D: USD $89,400 - USD $134,000

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.