People Matter

Employee Relations Business Partner



San Francisco, CA, USA
Posted on Friday, March 29, 2024

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Our Employee Relations (ER) Business Partners conduct workplace investigations and provide Employee Relations subject matter expertise across the company globally. ER Business Partners are instrumental in conducting investigations on highly sensitive and complex employee relations issues, advising on policy interpretation and application, and providing strategic guidance on complex employment matters where heightened risk and conflict are involved. We are looking for an Employee Relations Business Partner who can help us grow and scale our Global Employee Relations function. This role will report to the Senior ERBP Lead and will be US based but must be able to flex international time zones.

You will:

  • Conduct thorough investigations into allegations of company policy violations with varying levels of complexities across multiple jurisdictions. This includes conducting investigations across Block’s global offices in NAM, EMEA, APAC, and LATAM.
  • Adhere to investigative best practices and protocols around gathering and preserving information, documentation, and report writing.
  • Make appropriate remedial or disciplinary recommendations following an investigation.
  • Partner closely with Legal, HRBPs, other People Team partners, Insider Risk, Trust and Safety, and other cross functional partners to recommend and implement solutions.
  • Build, analyze, and maintain ER metrics and review them on a quarterly basis.
  • Create insights from data to diagnose, design, and revise People programs, policies, and practices to maintain a fair and respectful workplace.
  • Provide strategic guidance to HRBPs on a myriad of issues, including policy interpretation and disciplinary actions, high-risk performance management, and other complex and sensitive employment matters.
  • Support internal projects and initiatives as needed.


You have:

  • Minimum 4+ years experience as an employment or workplace investigations attorney or other in-house investigations role, or advising on complex employee relations issues, or equivalent experience as an employment attorney.
  • Experience with employment law principles and conducting/advising on investigations of highly sensitive and nuanced workplace issues.
  • Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport, and influence with executives, senior leaders, members of management, and employees at all levels of the company.
  • Excellent writing skills.
  • Strong critical thinking and analytical skills especially in complex, sensitive, and nuanced situations.
  • Consistently exhibits high levels of discretion, integrity, professionalism, and confidentiality.
  • Data-driven mindset with an eye toward innovation.
  • Ability to navigate, adapt and pivot in a fast-paced and high performance work environment.

Additional Information

Even better:

  • JD degree.
  • Experience conducting investigations globally or global employment law experience.
  • Experience practicing employment law.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $111,700 - USD $167,500
Zone B: USD $103,800 - USD $155,800
Zone C: USD $98,200 - USD $147,400
Zone D: USD $89,400 - USD $134,000

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with,,, or,

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.