Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

As a Creative Project Manager on the Design Operations Team, you will work closely with the International Program Manager and Creative team on the day-to-day tactical execution of a variety of marketing campaigns, partnering with Marketing, Product, Design, and external agency partners, specifically for the Japanese market.

This role requires meticulous attention to detail and problem solving skills that can be applied to any challenge, task or opportunity. You are proactive, hyper organized and keep the team upbeat even in challenging situations. You will be responsible for leading the team in delivering excellent work on time and on brief, while helping meet our project and business objectives.

You Will:

Manage the execution of large and small creative projects simultaneously from kickoff through conceptualization, production, review, implementation, QA, and delivery. You’ll be responsible for tracking progress, understanding dependencies, and communicating status to project stakeholders.
Act as a liaison between key stakeholders such as Brand Marketing, Product Marketing Managers, Creative, Production, Legal, and Globalization to ensure there is alignment and strategic decision making at the appropriate stages.
Develop and update project timelines and manage creative resources within the JP team.
Schedule and facilitate team meetings and reviews, following each meeting with clear notes and action items.
Work directly with the Creative team and Program Manager to identify potential project risks and dependenices, and develop contingency plans.
Maintain accurate and up-to-date project documentation including project briefs, weekly status reports, project plans and communicate regular updates to the team across multiple time zones.
Partner with specialized content producers to oversee video and photo productions to ensure they fit within the campaign budget and timing.
Conduct project retrospectives, document lessons learned and identify actions for future process improvements.
Partner on broader Design Operations initiatives, focused on product design and creative team improvements.

Qualifications

You Have:

6+ years experience as a project manager or producer working with a creative team either in a design firm, ad agency, or a part of an in-house creative team.
Fluency in English and Japanese (spoken and written).
Excellent problem solver, multitasker, and communicator with peers and cross-functional teams.
Proven experience with scoping, budgeting, and project planning
Must be proactive, able to handle multiple projects at once
Be able to stay organized, and prioritize needs and tasks as they come in, continue to drive projects forward.
Strong attention to detail, with the ability to ensure high-quality project deliverables.
Strong skills in industry standard Project Management software, workflows and tool sets.
Experience executing GTM (Go-to-Market) initiatives on an in-house creative team.
Experience partnering with distributed teams.
Experience with Figma and Asana.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Perks

We want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Paid time off
Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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