People Matter

Regulatory Program Manager



Legal, Operations
San Francisco, CA, USA
Posted on Tuesday, July 2, 2024

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at

Job Description

As one of Cash Apps Regulatory Program Managers, you’ll lead complex, strategic and business-critical programs that cut across the organization. Tasked with spearheading and coordinating the delivery of multiple interdependent initiatives, we’re looking for leaders with world-class execution capability and high levels of resilience. Key to your success in this role will be the ability to apply a flexible and reactive approach that suits our dynamic and fast-changing environment, and act as the connective tissue across our cross functional, global teams.

You will:

  • Lead the planning, execution, and delivery of regulatory programs that are considered the highest priority to Cash App.
  • Cultivate strong relationships with key stakeholders, including Cash leadership, project sponsors, and regulatory authorities, to foster collaboration, gain buy-in, and drive program success.
  • Lead cross-functional teams (including Product, Engineering, Data Science, Compliance, Counsel, Law Firms, Regulatory Consultants and bank partners)providing direction, support, and guidance to ensure alignment with program objectives and timelines.
  • Execute in high-pressure, high-intensity environments, demonstrating the ability to self-direct and manage tasks independently with minimal supervision.
  • Communicate clearly and persuasively with stakeholders at all levels of the organization, providing insights, recommendations, and updates on regulatory compliance initiatives, challenges, and progress.
  • Develop reusable frameworks that can help to increase efficiency, to improve communication, and to streamline team activities by reducing confusion.


Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Cash.

  • You have 8+ years of experience in regulatory programs, risk management, or related fields, with demonstrated success in leading complex initiatives or projects in high-risk environments.
  • You have experience in regulated industries (e.g., finance or fintech) and familiarity with regulatory requirements and expectations applicable to publicly traded companies is desirable.
  • Experience working in a publicly traded company, preferably listed on NASDAQ or other major stock exchange..
  • Your EQ and ability to manage stakeholders across all levels will be just as important (if not more so) than your project management toolkit.
  • Ideally, you understand the payments ecosystem.
  • You like to keep it real with your actions, be brave with your decisions, do the right thing for all our stakeholders and shape the future with excitement.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These base salary ranges may be modified in the future.

Zone A: USD $163,600 - USD $245,400
Zone B: USD $155,400 - USD $233,200
Zone C: USD $147,300 - USD $220,900
Zone D: USD $139,000 - USD $208,600

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.