People Matter

Software QA Engineer

Square

Square

Software Engineering, Quality Assurance
San Francisco, CA, USA
Posted on Friday, June 21, 2024

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

We started with a simple and elegant Reader that turns any phone or tablet into a mobile point of sale. Since then, we have expanded our hardware footprint to meet the needs of more sellers. Most recently, we introduced our first Android-based solutions: Square Register, the first fully integrated point of sale that enables people to start selling right out of the box, and Square Terminal, the all-in-one device for payments and receipts. In this role, you will ensure our sellers and their customers have a remarkable experience by defining and evolving our device software validation strategy for our Square hardware products.

You will:

  • Determine when our product software is good enough for our sellers by using your knowledge of product architecture and evaluate product risk during each phase of development, deployment, and use.

  • Own the definition and oversee the execution of overall validation strategy, both manual and automated, for the platform software that ships on our hardware devices.

  • Move up and down the stack and become an expert on how applications, system, and firmware are integrated.

  • Work across multiple development teams and organizations to influence the software architecture and design with an emphasis on ensuring we can validate all features and functions our sellers need to be successful.

  • Use your knowledge of the product architecture, software interactions between components and your ability to estimate the severity and probability of an issue to evaluate product risk during each phase of development, deployment and use.

  • Champion for a remarkable customer experience within product engineering through product and process improvements.

Qualifications

You have:

  • 3-5+ years of verification, validation and/or software engineering experience.

  • Developed validation strategy for a complex functional area.

  • Proven a strong aptitude for learning new technologies.

  • Ability to identify, classify, prioritize and drive closure of issues in multiple products and software releases.

  • Experience working as a strong partner on a cross-functional team.

Even better:

  • Experience validating and shipping a successful consumer electronics device.

  • A high degree of intellectual curiosity, with a knack for devising innovative techniques to discover hardware, firmware and software issues.

  • Experience and interest in developing a team, strategy and set of practices in the early phase of an organization’s growth

  • Managed or partnered with contractors.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $111,700 - USD $167,500
Zone B: USD $106,100 - USD $159,100
Zone C: USD $100,500 - USD $150,700
Zone D: USD $95,000 - USD $142,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.