People Matter

Head of Partnerships, Japan



Sales & Business Development
Tokyo, Japan
Posted on Friday, May 24, 2024

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

We are looking for a Partnerships Lead to oversee Square Partnerships in Japan. Our team's mission is to create an ecosystem that connects partners and sellers, and enables both to build a business on Square. You'll represent Square's brand in Japan and help establish local partnerships, engaging and negotiating deals across channel partners, integrated product partners, developers, agencies, and technology companies of all sizes. You will represent the voice of Japan's partnerships program and promote your team's strategy, and will report to the Head of International Partnerships located in San Francisco.

Square Japan partners include channel partners (organisations and agencies across banking and financial services, telecommunications, associations and other partner types) and platform partners using Square APIs to create integrate third-party products (accounting and tax, form builders, booking and scheduling, items and inventory, delivery and orders, marketing and analytics, eCommerce, point of sale). You will manage a team of Business Development Managers, drive the success of Square’s go to market, and be part of the senior leadership for Square in Japan. Passionate about delivering meaningful financial services to small businesses, you will be motivated by the successful outcomes of customers, partners, and other teams.

You will:

  • Lead the Japan Partnerships program; including team strategy, hiring, coaching, and ongoing development.
  • Sign many new Japan-based channel partners that refer in new sellers to Square, and product partners who complement our ecosystem of products.
  • Develop annual and quarterly plans that increase growth across new partners and partner attached sellers.
  • Become a Square product expert - able to talk about Square's partnership strategy and platform ecosystem.
  • Set the Japan Partnerships team's strategy and deliver on the team's goals.
  • Work with Product, Account Management, Support, and Sales teams to identify and engage potential Partners to enhance our product functionality and distribution.
  • Work with Japan and global go-to-market functions such as Sales, Account Management, Customer Success and Marketing and work together with these to ensure the success of Square's Japan Sellers and achievement of Partnerships goals.
  • Represent the voice of the Japan partnerships program across Square globally.
  • Source and sign new partners that will directly benefit Japan sellers and further promote Square's growth in Japan.
  • Manage the partner negotiation lifecycle - from initial scoping and negotiation to prioritisation and execution of strategic projects; financial assessment and forecasting; handover to the Partner Manager.
  • Build deep relationships with Square teams and external partners to grow Square's relationships with strategic partners.
  • Report on goals for your team, and provide updates on strategic projects and insights.


You have:

  • Demonstrated experience in strategic business development and product management.
  • Experience closing channel partners and working with partner sales teams to generate new leads.
  • Experience closing deals ranging from tactical, mid-size opportunities, to strategic and complex partners in Japan.
  • Experience having detailed technology-based conversations with partners across multiple industry verticals.
  • Experience building a partnerships strategy at a high-growth technology or product-driven company in Japan.
  • Experience building relationships with senior business leaders.
  • Experience managing projects with multiple team members; set clear milestones and hold people (and yourself) accountable to goals.

Even better:

  • Experience working with cross functional teams (Sales, Account Management, Partner Engineering, Product, Partner Development) to help partners refer and integrate with Square
  • Understanding of API integration maintenance (e.g. fixing bugs, upgrading to new APIs if available)

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.


We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.