Amaze is the parent company to several organizations.www.amaze.co,www.spri.ng and a growing managed services business that integrates personalization technology into the largest e-commerce stores. Amaze provides creator success solutions, including a merchandising platform, advanced commerce design application, and scalable managed services to help anyone sell anything, anywhere. We believe anyone can be a creator and that everyone should be empowered to tell their unique story, cultivate deeper connections with their customers, and create authentic, shoppable experiences that allow them to monetize their passion. We’re on a mission to unleash potential and make it easy to create, share, and sell products and services.

As an Item Setup Project Manager, you will be responsible for overseeing the end-to-end process of setting up launcher products, ensuring accuracy, quality, and timeliness in every step. This role involves collaborating with various teams such as Ops, Merchandising, Finance, Marketing, and Engineering to gather, organize, and implement product information effectively.

Role and Responsibilities

Sourcing and Validation:
Conduct market and industry trend research to discover net new product opportunities.
Collaborate with Growth & Product teams to identify new product opportunities from various sources including Monday board, cross-functional request sheets, and merchandising roadmap.
Gather comprehensive product information, pricing, and required product assets.
Conduct pricing validation and competitive research to ensure competitive positioning.
Vendor Coordination:
Liaise with vendors and Operations to obtain samples as needed for validation.
Determine the feasibility of leveraging existing vendors for new product introductions.
Source new vendors as required, partnering with Custom Product teams to bridge the gap between existing partners and net new.
Item Setup and Management:
Coordinate with vendors for product information setup.
Populate product data in relevant systems and templates, ensuring accuracy.
Conduct testing and validation of products in designated systems.
Participate in GTM (Go-To-Market) planning with the marketing team.
Communicate product launches internally via One-Pagers and Slack channels.
Item Management and Optimization:
Regularly update pricing, images, categories, and descriptions as needed based on merchandise data analysis.
Execute product removals based on sales performance analysis.
Manage triage for launcher issues or product verification.
Quarterly Reviews and Expansion:
Conduct quarterly competitive pricing reviews of top-selling items.
Identify opportunities for new color or size expansions for top-performing products.
Vendor Relationship Management:
Assist site merchandising in identifying opportunities and managing white space.
Facilitate issue management and actively participate in quarterly vendor meetings.
Conduct performance reviews, project updates, feedback exchanges, and risk assessments during vendor meetings.
Project Management and Process Improvement:
Manage dashboards and reports for executive project status updates.
Manage presentations or training materials for cross-functional teams.
Act as the primary point of contact for item management.
Drive process improvement initiatives and manage artifact documentation.
Cross-functional Communication:
Facilitate meetings for cross-functional communication including Growth/Customer Support Monthly TB, Quality Feedback, X-functional request sheet review, and Monthly Eng Resource Alignment.
Coordinate quarterly product removal operations alignment and align with Growth & Success teams.
Collaborate with the Data team to analyze sales data for product decision-making.
Weekly Reporting:
Generate weekly rollup slides detailing project statuses, including In Progress, Sourcing/Vetting, and Blocked items with reasons for blocks.

Qualifications

Bachelor's degree in Business Administration, Marketing, or related experience
Proven experience in product sourcing, vendor management, and project management.
Strong analytical skills with the ability to conduct competitive research and data analysis.
Excellent communication and interpersonal skills for cross-functional collaboration.
Proficiency in project management tools and systems.
Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Preferred Qualifications

Experience in e-commerce or retail industry.
Familiarity with Agile methodologies and Jira ticketing system.
Familiarity with Monday project management
Previous experience in process improvement initiatives.
Familiarity with Adobe Photoshop and Illustrator.

Bonus Qualifications

Product photography / 3D modeling experience
Knowledge of Print on Demand fulfillment structure

Amaze is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

We are a hybrid remote/in-office, international team with multiple office spaces in the U.S. where employees can work and collaborate together, attend large-scale meetings, and host creator events. Our passion is to bring together a community of people who have a love for product, technology, and a drive to change the world of e-commerce and design.

We encourage everyone who has this passion and energy to apply. We are open to all backgrounds and experiences relevant to our openings and strategy. We are out-of-the-box thinkers. We know the best talent comes from passionate people. If that sounds like you, we would love to hear from you!

If you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know. We will not accept or review any CVs from external recruitment agencies. Amaze Software and Holding companies participate in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee’s eligibility to work in the US using information reported on an employee’s Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

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