Lead Product Manager - Content Trust
Scribd
Location
San Francisco, Atlanta, Austin, Boston, Chicago, Dallas, Denver, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, Seattle, Washington, D.C., Ottawa, Toronto, Vancouver, Mexico City
Employment Type
Full time
Department
Product, Design, & AnalyticsProduct
About The Company:
At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our three products: Everand, Scribd, and Slideshare.
We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.
When it comes to workplace structure, we believe in balancing individual flexibility and community connections. It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration, culture, and connection. For this reason, occasional in-person attendance is required for all Scribd employees, regardless of their location.
So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd, we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to. Here’s what that means for you: we’re looking for someone who showcases the ability to set and achieve Goals, achieve Results within their job responsibilities, contribute Innovative ideas and solutions, and positively influence the broader Team through collaboration and attitude.
About the Team and Role:
The Content Trust team builds scalable systems that detect and eliminate harmful content while protecting millions of users on our platforms.
As Lead Product Manager, you'll architect the foundational systems that moderate, analyze, and report on content at global scale. You'll drive cutting-edge detection technology, automated policy enforcement, and transparency infrastructure that keeps users safe while ensuring compliance with complex international regulations. Your work enables creators to share freely while building AI-powered and human-review systems that mitigate threats quickly.
Ready to safeguard digital experiences for millions while mastering regulatory complexity and high-stakes stakeholder dynamics? This role puts you at the forefront of trust and safety innovation at a company reshaping how the world consumes content.
You Will:
Develop the product vision, strategy and roadmap for content trust including content moderation, harmful content detection, policy enforcement, and transparency reporting for hundreds of millions of pieces of user-generated content globally
Define and track success metrics for Content Trust at the company level over multiple quarters and years
Advocate for safety by design principles across teams, amplifying trust & safety messaging throughout Engineering, Product, Legal and Customer Operations.
Build automated solutions and scalable workflows to identify, assess, and respond to platform risks including harmful content, malicious actors, and emerging threats
Evaluate and manage vendor relationships for content moderation tools, threat intelligence, and compliance reporting solutions
You Have:
Experience: 6+ years of product management experience, with at least 3 years in content moderation, trust & safety, or related risk management domains
Technical Knowledge: Strong understanding of machine learning applications in content moderation, including natural language processing and computer vision for harmful content detection
Execution: Turn incomplete, conflicting or ambiguous inputs into solid action plans and deliver them efficiently
User Focus: Think about the pain points of content creators and consumers equally
Strategy: Demonstrated ability to synthesize complex legal, regulatory, or policy requirements into technical product specifications
Analytics: Exceptional analytical skills and comfort with data-driven decision making
Partnership: Consistently deliver results across the company and in partnership with external partners or vendors
Ideally, you have / Bonus points - (Optional)
Direct experience with User Generated Content
Crisis management experience and incident response for content-related platform risks
Resilience and drive for progress over perfection
Experience building systems for legal data requests, content removal requests, and emergency disclosure processes
Familiarity with transparency reporting requirements (Digital Services Act, UK Online Safety Act, etc.) or similar global legislation
Passion for balancing user expression rights with community safety and regulatory compliance
At Scribd, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $157,500 [minimum salary in our lowest geographic market within California] to $246,000 [maximum salary in our highest geographic market within California].
In the United States, outside of California, the reasonably expected salary range is between $130,000 [minimum salary in our lowest US geographic market outside of California] to $233,500 [maximum salary in our highest US geographic market outside of California].
In Canada, the reasonably expected salary range is between $165,000 CAD[minimum salary in our lowest geographic market] to $219,000 CAD[maximum salary in our highest geographic market].
We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.
Working at Scribd, inc.
Are you currently based in a location where Scribd is able to employ you?
Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance:
United States:
Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C.
Canada:
Ottawa | Toronto | Vancouver
Mexico:
Mexico City
Benefits, Perks, and Wellbeing at Scribd
*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.
Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
12 weeks paid parental leave
Short-term/long-term disability plans
401k/RSP matching
Onboarding stipend for home office peripherals + accessories
Learning & Development allowance
Learning & Development programs
Quarterly stipend for Wellness, WiFi, etc.
Mental Health support & resources
Free subscription to the Scribd Inc. suite of products
Referral Bonuses
Book Benefit
Sabbaticals
Company-wide events
Team engagement budgets
Vacation & Personal Days
Paid Holidays (+ winter break)
Flexible Sick Time
Volunteer Day
Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace.
Access to AI Tools: We provide free access to best-in-class AI tools, empowering you to boost productivity, streamline workflows, and accelerate bold innovation.
Want to learn more about life at Scribd? www.linkedin.com/company/scribd/life
We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodations@scribd.com about the need for adjustments at any point in the interview process.
Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.