People Matter

Deal Operations Specialist | India

Rubrik

Rubrik

Operations
Bengaluru, Karnataka, India
Posted on Thursday, June 27, 2024

Overview:

We are seeking a Deal Operations Specialist to join our expanding Worldwide Deal Desk team. This role will work directly with sales and internal stakeholders. The ideal candidate will have a passion for supporting sales, be comfortable in ambiguous situations, have an affinity for solving problems, and a desire to work in a role that continuously evolves as our organization grows.

As a Deal Operations Specialist, you will assist sales representatives with exception quoting inquiries within SFDC and CPQ systems. You will work cross-functionally with the CPQ, IT, and Deal Structuring teams to support the Sales organization, ensuring timely responses to inquiries. Your role includes supporting sales teams throughout the sales cycle, serving as a Subject Matter Expert for new Go-To-Market strategies, and identifying and resolving bugs in the quoting process. Additionally, you will collaborate with the CPQ and Business Process teams to improve the Quote to Cash cycle and accelerate deal velocity.

What you’ll be doing:

  • Work within SFDC & CPQ system to assist sales reps with quoting inquiries
  • Quickly learn and master the quoting process
  • Work cross functionally with the CPQ, Pricing and Packaging, and Deal Structuring Team to support the Sales Department
  • Respond to Sales inquiries timely (quote requests, status updates, pricing details)
  • Support sales teams throughout complete sales cycle to meet customer needs
  • Be a ‘Subject Matter Expert’ for new Go-To-Market strategies such as Cloud marketplace transactions, software only sales on alliance partner hardware & customer utility models
  • Identify bugs in the quoting process and drive resolution of those items by performing testing to ensure system is working properly
  • Collaborate with the CPQ and Business Process teams to drive improvements to Quote to Cash cycle and accelerate deal velocity

Experience you’ll need:

  • 2+ years of experience with Sales/Deal Ops, Channel Operations, Deal Desk
  • Experience with a tiered sales channel and go to market strategy
  • Familiarity with SaaS, On-Prem
  • Experience in a high volume / multi transactional environment
  • Experience embracing new technology, applications, and solutions

Location: Bangalore, India - Required to be in the office 3 days a week.

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Diversity, Equity & Inclusion @ Rubrik

At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.

Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.

Our DEI strategy focuses on three core areas of our business and culture:

  • Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.

  • Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.

  • Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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