People Matter

Renewals Analyst - Quoting Operations

Rubrik

Rubrik

IT, Operations
Bengaluru, Karnataka, India
Posted on Tuesday, June 11, 2024

Renewals Analyst- Quoting Operations

Location: Bangalore, India

Shift Timing: 5:30 PM- 2:30 AM

About You:

In this role, you will be a Renewal Analyst who will be a part of the Global Renewal Team. This role will be focused on ensuring all upcoming renewals from the installed base are being quoted accurately with the intent to align expiration dates and streamline the renewal process. This individual will assist the Renewals team review and report any refresh/upgrade opportunities that impact the installed base. Your ability to drive business process, manage heavy transaction workloads with a keen attention to detail will enable the team to secure more revenue prior to the maintenance/subscription expiration date ultimately removing the risk of reducing the contract value. Focusing on accuracy upfront will allow for predictability as we look to secure the renewals.

What we’re looking for:

  • You are a Renewal Analyst with 4+ years of experience in Renewals Quoting Operations supporting the renewal reps in their day-to-day activities by picking up and performing more administrative tasks and helping to coordinate activity between different functions. You will be instrumental in scaling our renewal business and achieving our ambitious growth targets.

What you will Do:

  • Responsible for maximizing retention by partnering with Renewal Reps to ensure renewal quotes are validated & sent out early.
  • Ensure the data is accurate, including all changes from the prior renewal, price increase, and accuracy of all SKU data and contractual terms that may impact the renewal amount.
  • Manage a pipeline of upcoming renewals and validate each opportunity/quote in your assigned region.
  • Accountable for reviewing and checking accuracy with upgrades executed by the field and Inside Account teams
  • Identify the potential Flip/Refresh/Upgrades opportunities early in the renewal cycle.
  • Extract and analyze large data sets to deliver meaningful insights around Adoption, Retention and expansion, and proactively report on trends and suggestions for improvement
  • Extract and analyze large data sets to deliver meaningful insights around retention and expansion, and proactively report on trends and suggestions for improvement.

Desired Skills & Experience:

  • 3-8 years of hands-on Renewal Operations, Revenue Operations or Quote to Cash Process.
  • Solid Salesforce aptitude
  • Ability to Organize and Prioritize activities
  • Strong oral and written communication skills
  • Organizational and follow up skills, problem solving and analytical skills
  • Inventory/installed base management experience is a plus
  • Ability to take initiative, work flexibly, and adhere to priorities with minimal direct supervision.

About Rubrik:

Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

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Diversity, Equity & Inclusion @ Rubrik

At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.

Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.

Our DEI strategy focuses on three core areas of our business and culture:

  • Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.

  • Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.

  • Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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