People Matter

IT Systems Administrator II: Identity and Access Management (IAM)



Bengaluru, Karnataka, India
Posted on Monday, May 6, 2024

Job Summary:

The IT Systems Administrator II ( Identity and Access Management ) role reports to the Director, Corp IT, and will be responsible for implementing and maintaining secure access controls, user provisioning, and identity governance processes. The role is based full-time at the Rubrik India Pvt. Ltd Bangalore Office.


  • Manage robust Identity and Access Management (IAM) solutions, utilizing industry-standard tools and frameworks
  • Create and Manage SSO applications and configure SAML/OIDC/SCIM settings.
  • Foster seamless integration of IAM solutions with existing IT infrastructure and automate routine tasks for increased efficiency.
  • Oversee the user lifecycle, encompassing provisioning, de-provisioning, and access control based on dynamic business needs.
  • Conduct regular security audits and assessments of IAM controls to identify and address potential vulnerabilities.
  • Automation of operational activities/tasks through scripts
  • Create and maintain concise IAM documentation for internal reference and user training purposes.
  • Actively participate in incident response activities related to IAM systems and data security.
  • Provide Tier 3 support for the IT Service Desk.
  • Act as a subject matter expert and escalation point on complex user requests and technical challenges.
  • Partnering with IT support leads to understanding identity trends and implementing solutions to improve them through process or automation
  • Perform root cause analysis, remediation, and reporting
  • Ensure the business continuity and quality of IT Services are performed as per the agreed SLA
  • Participate in training and development opportunities to enhance technical skills.
  • Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks quickly.
  • Exercise intelligent decision-making and effectively collaborate with other leaders and stakeholders to address critical issues and roadblocks aggressively and promptly.
  • Will be working a monthly rotating shift schedule that covers 24X5 global support.


  • 7 years or more experience in relevant cloud system administration roles in large global companies with 5,000 or more employees.
  • Minimum of 3-5 years of hands-on experience in administering IdP solutions like Okta, including advanced configurations such as OIDC/Oauth, SCIM, cross-tenant federation, Okta Workflows, and APIs
  • In-depth knowledge of IAM concepts, technologies, and industry best practices.
  • Solid understanding of scripting languages (PowerShell, Python, Bash) for automation needs.
  • Experience in adopting or working with industry and security standards such as NIST, ITIL, SOX, SOC, GDPR, etc.
  • Experience with Okta workflow design and implementation.
  • Excellent analytical and problem-solving skills with a proactive approach to security challenges.
  • Strong ability to diagnose, report, troubleshoot, obtain results, and provide solutions for a broad range of technical problems
  • Experience with administration of Google Workspace, Slack, and Office 365 systems
  • Strong knowledge & troubleshooting skills on MAC OS, Apple laptops & mobile devices
  • Strong communication and interpersonal skills to collaborate effectively with diverse stakeholders.
  • Any IAM Certifications or experience with handling Customer Identity and Access Management (CIAM) systems is a plus
  • Ability to work a rotating shift schedule.

About Rubrik:

Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

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Diversity, Equity & Inclusion @ Rubrik

At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.

Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.

Our DEI strategy focuses on three core areas of our business and culture:

  • Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.

  • Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.

  • Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.