It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.

RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in. We’re currently looking for:

The Executive Assistant will provide dedicated administrative and operational support to multiple US-based Vice Presidents. This role is designed for a proactive, tech-savvy professional who thrives in a fast-paced environment. While the role is based in Manila, the focus is entirely on US operations, with the exception of providing onsite coordination and logistical leadership when US executives travel to the Manila office.

To succeed in this role you must have experience in:

Complex Expense Management: High-proficiency lead in Concur, managing heavy expense reporting and reconciliation for multiple US-based VPs.
Travel & Logistics: Proactively manage complex domestic and international travel arrangements, including flights, hotel, ground transportation, visas, and international hotel RFPs as necessary.
US Calendar Coordination: Manage Outlook calendars across multiple US time zones, ensuring seamless support for multiple US-based VPs.
AI-Forward Productivity: Leverage tools like ChatGPT and Gemini to enhance productivity, draft executive correspondence, and streamline administrative workflows.
Onsite Executive Liaison: Act as the primary on-the-ground lead and point of contact when US executives visit the Manila office, managing their local schedule, transportation, and onsite requirements.
Independent Project Support: Work independently to track follow-through on executive action items and manage cross-functional coordination between departments.

Qualifications:

Experience: 3+ years of experience supporting multiple US-based VPs, ideally within the tech industry or a similarly fast-paced environment.
Technical Proficiency: Advanced skills in Concur, Microsoft Outlook, and Google Workspace.
AI-Forward Skillset: Demonstrated ability to use generative AI tools (ChatGPT, Gemini, etc.) to optimize executive support tasks.
Schedule Alignment: Must be committed to a permanent Manila Night Shift to align with Denver (MT) business hours. Preferred: Currently working night hours to ensure immediate lifestyle alignment.
Proactive Mindset: Ability to handle complex logistics independently and anticipate the needs of traveling executives.
Cultural Fit & EQ: High emotional intelligence and a positive, engaging attitude. Able to act as a professional bridge for US executives navigating their visits to the local region and coordinate externally-facing meetings with customers, partners, etc.

What we offer:

Comprehensive HMO package (medical and dental)
Paid time off and paid sick leave
Quarterly Performance Bonus
Employee Assistance and Wellness Programs

RingCentral is the #1 global cloud-based communications provider because it is not just selling solutions; it is enabling human connections. That’s why RingCentral is the largest and fastest-growing pure-play provider in its space.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: RingCentral is recognized as the Best Place to Work by Glassdoor, the Top Work Culture by Comparably and RingCentral holds local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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