Director, Contact Center Sales GSP
RingCentral
Say hello to possibilities.
It’s not every day you consider starting a new career. At RingCentral, we’re excited that someone as talented as you is exploring this opportunity.
We are a $2B annual revenue company with double-digit Annual Recurring Revenue (ARR) growth and a $93B market opportunity across UCaaS, Contact Center, and AI-powered adjacencies. We invest more than $250M annually to ensure our AI-enabled platforms meet and exceed the needs of our customers.
RingSense AI is our proprietary AI solution—purpose-built to address real customer business challenges, delivering accuracy, insights, and measurable outcomes across the contact center and customer experience lifecycle.
We’re currently looking for a: Director of Contact Center, GSP
This role is focused on driving net-new Contact Center revenue with mid-sized and enterprise organizations, helping customers modernize customer engagement through cloud-based, AI-powered solutions.
To succeed in this role, you will:
Drive new revenue through customer acquisition within assigned mid-market and enterprise accounts, consistently meeting or exceeding quarterly and annual sales targets
Sell cloud-based Contact Center solutions into complex, multi-stakeholder buying environments
Own the end-to-end sales cycle, from prospecting and discovery through close
Partner cross-functionally with Sales Engineering, Marketing, Business Development, and Customer Success to deliver value-based solutions
Collaborate with Service Providers to identify, engage, and close new opportunities
Develop and execute territory and account strategies, owning pipeline generation, forecasting, and GTM execution
Navigate and negotiate complex deal structures using a consultative, value-based selling approach
Desired Qualifications:
8+ years of solution-based technology sales experience (SaaS, Contact Center, UCaaS, CCaaS, Cloud, AI, CX platforms)
Proven track record of quota attainment and overachievement
Experience selling into mid-market and enterprise customers with long, complex sales cycles
Strong presentation skills, including executive-level conversations and online demos
Success prospecting and closing net-new logos
Strong interpersonal and communication skills with the ability to influence across organization
Entrepreneurial mindset with the ability to learn, adapt, and execute quickly
Bachelor’s degree preferred; continued education and training a plus
What we offer:
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
RingCentral’s Sales team builds, grows and nurtures relationships—from small businesses to global enterprises. That’s why we’re the largest and fastest-growing pure-play provider in our space. RingCentral has become the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. This is an opportunity to lead a massive change in the way teams and organizations collaborate.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.