People Matter

QA Engineer (Automation & Manual)

RingCentral

RingCentral

Quality Assurance
Bulgaria
Posted on Oct 29, 2025

We are seeking a skilled and detail-oriented QA Engineer with a strong background in automation testing (Python or TypeScript) and solid experience in manual testing. You will join a cross-functional team dedicated to developing an AI-powered agent for real-time communication, focused on enhancing customer interactions and streamlining support processes.

This is an excellent opportunity to work in a collaborative environment, contribute to our automation framework, and help deliver exceptional user experiences by ensuring the quality, reliability, and performance of our software products.

This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.

Key Responsibilities

  • Design, develop, and maintain automated test scripts in Python or TypeScript.

  • Perform manual testing of new features, regression, and exploratory testing.

  • Contribute to the development of our test automation framework and CI/CD processes.

  • Analyze test results, document issues, and collaborate closely with developers to resolve defects.

  • Participate in sprint planning, code reviews, and quality discussions.

  • Ensure test coverage for both backend and frontend systems.

Requirements

  • 2+ years of experience in QA engineering (both manual and automation).
    Proficiency in Python or TypeScript for test automation.

  • Experience with testing tools and frameworks (e.g., Playwright, Selenium, Pytest, Jest, or similar).

  • Solid understanding of software QA methodologies, tools, and processes.

  • Experience with API testing (e.g., Postman, REST Assured).

  • Familiarity with CI/CD pipelines and version control (Git).

  • Excellent analytical and problem-solving skills.

  • Strong attention to detail and a commitment to product quality.

Nice to Have

  • Experience with telephony systems (VoIP, SIP, Twilio, or similar).

  • Knowledge of performance and load testing tools.

  • Familiarity with Docker, Kubernetes, or cloud platforms (AWS, GCP, Azure).

What we offer:

  • Well-coordinated professional team.

  • Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.

  • Additional Health and Life Insurance Package.

  • Employee Assistance Program.

  • 25 vacation days.

  • 200 BGN Digital Food Vouchers.

  • 120 BGN Gross as part of the salary for Working Expenses Allowance.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.