Channel Marketing Manager
RingCentral
Say hello to opportunities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.
That's where you and your skills come in. We’re currently looking for: A Channel Marketing Manager to work as a part of the partner programs team and oversee management of the partner relationships and development plans through various marketing activities, acting as a consultant for Partners to enhance their RingCentral portfolio. They will own regional partner events from concept to completion, working with team members of varying levels of experience and skill, vendor partnerships, manage budgets, order services, create timelines, meet all deadlines on time. The Partner Programs Manager will support sales and business development efforts in assessing the marketing needs and in building strong RingCentral presence and messaging. The Partner Programs Manager will be expected to consult with and partner with Sales and internal team members to conceptualize, develop and market events and programs, taking into consideration goals, themes, audiences, and RingCentral culture. This individual thrives in a fast-paced and entrepreneurial environment and has a hunger for being on the cutting edge of marketing and is excited to make a real impact for the brand.
To succeed in this role you must have experience in:
- Developing and executing marketing activities and events in support of sales and Partner enablement objectives, inclusive of content, business strategy, tactics, execution and ROI measurements for partner marketing campaigns.
- Create initiatives for customer pipeline building with specific partners; Partner Customer Forums and Partner Customer Webinar program owner.
- Project manage all aspects of the events including agenda development, event flow, pre-event marketing, on-site participation and collateral.
- Work with the creative team to develop assets to support marketing goals, customizing for individual partners’ expectations and needs.
- Serve as key resource/go-to person for partner programs-related activities for Partner Sales team
- Create regular communications cadence of activities and event status to internal programs team, sales team, and sales directors. Distribute marketing communications to appropriate internal and external teams, elevating collective knowledge of channel programs and operations.
- Monitor and report performance metrics, including ROI calculations, of activities, events and live campaigns
- Coach, educate, and enable partner managers to understand marketing resources available at large, core marketing go-to market principles, and correct program marketing ROE.
- Weekly updating of reports to team regarding marketing activities and event
Desired Qualifications:
- Education: Bachelor’ Degree in Marketing, Communications, Business required
- 5-7 years of experience in Partner Programs preferred with campaign management, target marketing, CRM process, project management, demand generation and analytics
- Able to develop and implement customer-specific marketing programs independently
- Demonstrated event management skills
- Self-motivated, able to problem solve and provide great work with limited supervision
- Excellent interpersonal and communications skills
- Excellent time management, decision making, prioritization and organization skills
- Must be able to work well with others as part of a team
- Partner Programs experience ideal
- Campaign management experience (execution + SFDC campaign reporting/tracking)
- Ability to travel approximately 25%
- Experience with a technology, UCaaS or SaaS company
- Experience working in a fast-pace environment
What we offer:
- Comprehensive medical, dental, and life insurance
- Pension
- ESPP/KEEB
- Paid time off and paid sick leave
- Paid maternity, paternity & parental leave
- Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.