People Matter

Sr. Channel Marketing Manager

RingCentral

RingCentral

Marketing & Communications
Denver, CO, USA
Posted on Dec 19, 2024

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: A Senior Channel Marketing Manager who will work as a part of the partner programs team and report to the Senior Director, Channel Marketing & Partner Programs. He/she will manage the partner relationships and development plans through various marketing activities, acting as a consultant for Partners to enhance their RingCentral portfolio. They will own regional partner events from concept to completion, working with team members of varying levels of experience and skill, vendor partnerships, managing budgets, ordering services, creating timelines, and meeting all deadlines on time.

The Senior Channel Marketing Manager will support sales and business development efforts in assessing the marketing needs and building a strong RingCentral presence and messaging. The Senior Partner Programs Manager will be expected to consult with and partner with Sales and internal team members to conceptualize, develop, and market events and programs, taking into consideration goals, themes, audiences, and RingCentral culture. This individual thrives in a fast-paced and entrepreneurial environment, has a hunger for being on the cutting edge of marketing and is excited to make a real impact on the brand.

To succeed in this role you must have experience in:

  • Develop and execute marketing activities and events in support of sales and partner enablement objectives, inclusive of content, business strategy, tactics, execution, and ROI measurements for partner marketing campaigns.

  • Create initiatives for customer pipeline building with specific partners, Connect Events, and Lead Generations Campaigns, and Incentives.

  • Project manage all aspects of the events including agenda development, event flow, pre-event marketing, on-site participation, and collateral.

  • Work with the creative team to develop assets to support marketing goals, customizing for individual partners’ expectations and needs.

  • Serve as key resource/go-to person for partner programs-related activities for the Partner Sales team.

  • Create regular communications cadence of activities and event status to the internal programs team, sales team, and sales directors. Distribute marketing communications to appropriate internal and external teams, elevating collective knowledge of channel programs and operations.

  • Monitor and report performance metrics, including ROI calculations, of activities, events, and live campaigns.

  • Coach, educate, and enable partner managers to understand marketing resources available at large, core marketing go-to-market principles, and correct program marketing ROE.

  • Weekly updating of reports to the team regarding marketing activities and events.

Desired Qualifications:

  • Education: Bachelor's Degree in Marketing, Communications, Business required

  • 3-5 years of experience in Channel Marketing required with experience managing National Partners preferred

  • Able to develop and implement customer-specific marketing programs independently

  • Demonstrated event management skills

  • Self-motivated, able to problem solve and provide great work with limited supervision

  • Excellent interpersonal and communication skills

  • Excellent time management, decision-making, prioritization, and organization skills

  • Must be able to work well with others as part of a team

  • Campaign management experience (execution + SFDC campaign reporting/tracking)

  • Ability to travel approximately 25%

  • Provide on-site event support, including assisting with the lifting and movement of items up to 15 lbs.

  • Experience with a technology, UCaaS, or SaaS company

  • Experience working in a fast-paced environment

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

  • 401K match and ESPP

  • Paid time off and paid sick leave

  • Paid parental and pregnancy leave and new parent gift boxes

  • Family-forming benefits (IVF, Preservation, Adoption etc.)

  • Emergency backup care (Child/Adult/Pets)

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Free legal services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

  • Student loan refinancing assistance

  • Employee perks and discounts program

RingCentral’s Partner team crafts, builds and collaborates with our partners to evolve our programs and deliver the best possible outcomes for our partners, teams and company. That’s why RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. That’s why we’re the largest and fastest-growing pure-play provider in our space.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Colorado, the compensation range for this position is between $96,600.00 and $138,000.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of February, 18th, 2025. Please apply prior to the deadline to be considered for the role.

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