People Matter

Data Scientist (Remote; Full Time; Multiple Openings)

RingCentral

RingCentral

Data Science
United States · Remote
Posted on Tuesday, July 9, 2024

Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction— giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

This is where you and your skills come in. We’re currently looking for: Responsible for applying data mining techniques, completing statistical analysis and building high-quality prediction systems integrated with RingCentral’s products.

To succeed in this role you must meet the following requirements:

  • Analyzing complex processes and translating them into business and functional requirements for Analytics use by RingCentral’s customers
  • Working closely with Network Operations, Systems Operations, Product, Sales and Marketing teams to understand business problems and develop suitable predictive models
  • Data collection, data mining, cleansing and verifying the integrity of data that is fed to predictive models
  • Performing ad-hoc data analysis and presenting results in clear manner
  • Utilizing cutting-edge technology including Hadoop, Hive, Machine Learning and Deep Learning to ingest network and call data for products including Glip, RC Meetings and multiple databases
  • Developing predictive models based on network traffic data and call data to analyze outages and possible security exploits using machine learning and deep learning
  • Designing and developing predictive and prescriptive models for churn prediction and product adoption depending on customer usage data
  • Analyzing the network and system level security threats depending on data and network logs for telephony and RC Meetings applications

Desired Qualifications:

  • U.S. Master’s degree in Computer Science, Electrical Engineering or a related field, or foreign equivalent, plus two (2) years of related experience, or a U.S. Bachelor’s degree or equivalent in Computer Science, Electrical Engineering or a related field plus five (5) years of related experience, is required.
  • Experience with data MySQL, Hadoop, Redshift, Statistics, Machine Learning, Java, Python, R, Linux, Informatica Power Center, Salesforce, Oracle Netsuite, Streamsets, and Tableau is required.

What we offer:

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • 401K match and ESPP
  • Paid time off and paid sick leave
  • Wellness programs including 1:1 coaching and meditation guidance
  • Paid parental and pregnancy leave and new parent gift boxes
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Emergency backup care (Child/Adult/Pets)
  • Parental support for children with developmental and learning disabilities
  • Pet insurance
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Free legal services that provide legal advice, document creation and estate planning
  • Employee bonus referral program
  • Student loan refinancing assistance
  • Employee perks and discounts program

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video PhoneTM (MVPTM) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This posting is pursuant to and is in compliance with the applicable federal rules of the U.S. Department of Labor regulations. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. We hire for this role frequently. There is no application deadline for this role.